Tanya Patterson

Dynamic and results-driven culinary professional seeking a challenging position as a Kitchen Manager to leverage extensive experience in kitchen operations and team leadership. Proven track record of enhancing kitchen efficiency, maintaining high standards of food quality, and fostering a positive work environment. Committed to implementing innovative culinary techniques and optimizing menu offerings to elevate guest satisfaction. Passionate about mentoring staff and driving continuous improvement in all aspects of kitchen management.

• Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery.
• Select flora and foliage for arrangements, working with numerous combinations to synthesize and develop new creations.
• Order and purchase flowers and supplies from wholesalers and growers.
• Deliver arrangements to customers or oversee employees responsible for deliveries.
• Plan arrangement according to client's requirements, using knowledge of design and properties of materials, or select appropriate standard design pattern.
• Water plants, and cut, condition, and clean flowers and foliage for storage.
• Trim material and arrange bouquets, wreaths, terrariums, and other items, using trimmers, shapers, wire, pins, floral tape, foam, and other materials.
• Wrap and price completed arrangements.
• Perform office and retail service duties, such as keeping financial records, serving customers, answering telephones, selling giftware items, and receiving payment.
• Unpack stock as it comes into the shop.
• Create and change in-store and window displays, designs, and looks to enhance a shop's image.
• Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants, and other items.
• Perform general cleaning duties in the store to ensure the shop is clean and tidy.
• Decorate, or supervise the decoration of, buildings, halls, churches, or other facilities for parties, weddings and other occasions.
• Conduct classes or demonstrations, or train other workers.

• Gather and remove litter.
• Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes.
• Operate vehicles or powered equipment, such as mowers, tractors, twin-axle vehicles, snow blowers, chainsaws, electric clippers, sod cutters, or pruning saws.
• Water lawns, trees, or plants, using portable sprinkler systems, hoses, or watering cans.
• Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws.
• Mix and spray or spread fertilizers, herbicides, or insecticides onto grass, shrubs, or trees, using hand or automatic sprayers or spreaders.
• Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls.
• Follow planned landscaping designs to determine where to lay sod, sow grass, or plant flowers or foliage.
• Trim or pick flowers and clean flower beds.
• Attach wires from planted trees to support stakes.
• Plant seeds, bulbs, foliage, flowering plants, grass, ground covers, trees, or shrubs, and apply mulch for protection, using gardening tools.
• Mow or edge lawns, using power mowers or edger.
• Rake, mulch, and compost leaves.
• Decorate gardens with stones or plants.
• Use irrigation methods to adjust the amount of water consumption and to prevent waste.
• Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, or other grounds features.
• Shovel snow from walks, driveways, or parking lots, and spread salt in those areas.
• Maintain irrigation systems, including winterizing the systems and starting them up in spring.
• Plan or cultivate lawns or gardens.
• Maintain or repair tools, equipment, or structures, such as buildings, greenhouses, fences, or benches, using hand or power tools.
• Care for artificial turf fields, periodically removing the turf and replacing cushioning pads or vacuuming and disinfecting the turf after use to prevent the growth of harmful bacteria.
• Install rock gardens, ponds, decks, drainage systems, irrigation systems, retaining walls, fences, planters, or playground equipment.
• Care for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grasses.
• Advise customers on plant selection or care.
• Haul or spread topsoil or spread straw over seeded soil to hold soil in place.

• Communicate with customers regarding orders, comments, and complaints.
• Accept payment from customers, and make change as necessary.
• Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
• Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
• Balance receipts and payments in cash registers.
• Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
• Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
• Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures
• Clean and organize eating, service, and kitchen areas.
• Monitor and order supplies of food items and restock as necessary to maintain inventory.
• Brew coffee and tea, and fill containers with requested beverages.
• Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
• Collect and return dirty dishes to the kitchen for washing.
• Wash dishes, glassware, and silverware after meals.
• Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
• Notify kitchen personnel of shortages or special orders.
• Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
• Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
• Replenish foods at serving stations.
• Set up dining areas for meals and clear them following meals.
• Add relishes and garnishes to food orders, according to instructions.
• Deliver orders to kitchens and pick up and serve food when it is ready.
• Arrange tables and decorations according to instructions.
• Plan, prepare, and deliver meals to individuals with special dietary needs.

• Complete order receipts.
• Obtain merchandise from bins or shelves.
• Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
• Pack and unpack items to be stocked on shelves in stockrooms.
• Store items in an orderly and accessible manner.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Answer customers' questions about merchandise and advise customers on merchandise selection.
• Receive and count stock items, and record data manually or on computer.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Compare merchandise invoices to items received to ensure that shipments are correct.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Transport packages to customers' vehicles.
• Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
• Take inventory or examine merchandise to identify items to be reordered or replenished.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
• Provide assistance or direction to other stockroom workers.
• Clean display cases, shelves, and aisles.
• Design and set up advertising sign and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
• Pack customer purchases in bags or cartons
• Dispose of damaged or defective items or return them to vendors.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Recommend disposal of excess, defective, or obsolete stock.
• Keep records on the use or damage of stock or stock-handling equipment.
• Keep records of out-going orders.
• Compute prices of items or groups of items.
• Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
• Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
• Receive, unload, open, unpack, or issue sales floor merchandise.