Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanya Pope

Ocala,FL

Summary

Highly organized and detail-oriented Scheduling Coordinator and Office Manager with over [20] years of experience supporting daily operations and ensuring seamless scheduling across departments. Proven track record of managing complex calendars, coordinating off-hours and 24/7 operations, and maintaining optimal workflow in high-pressure environments. Adept at multitasking, team coordination, and communication with internal staff and external vendors. Skilled in streamlining administrative processes, improving efficiency, and fostering a professional and supportive office culture.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Project Coordinator

PAUL DAVIS RESTORATION
09.2022 - Current
  • Coordinated project schedules and resources to ensure timely completion of restoration projects.
  • Supported project managers in tracking project milestones and deliverables, enhancing workflow efficiency.
  • Assisted in communication between clients and contractors, fostering strong relationships and ensuring satisfaction.
  • Maintained project documentation and reports to provide accurate updates for stakeholders.
  • Monitored inventory levels of materials required for projects, optimizing supply chain processes.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Created job files for each project and maintained current data in each file.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Responded to requests for information on materials to inquiring parties.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
  • Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Medical Receptionist (contract)

Greater Metropolitan Orthopedics
  • Greeting, signing in, checking out, and scheduling appointments for patients
  • Updating and maintaining charts
  • Verifying and Scanning Insurance information, medical history, patient identification, and referrals
  • Completing forms (FMLA, DMV, Disability, etc)
  • Retrieving MRI and X-ray reports from outside providers
  • Update PT orders
  • Verification and collection of co-payments

Staffing/ Scheduling Coordinator

General Healthcare Resources
  • Evaluate daily reports outlining shift openings for the daily placement as well as long scheduling needs.
  • Determined open shifts by contacting facilities on a daily basis
  • Maintained constant contact with per diem staff regarding schedule and shift availability
  • Worked independently in the overnight position, while assisting with prior days’ office issues
  • Filled open positions in a timely manner and updated database regarding same
  • Contacted staff and updated and maintained current credentials

Help Desk Assistant Technician

R. Emmanuel Consulting
  • Installed software, modified and repaired hardware and resolved technical issues
  • Provided base level IT support to non-technical personnel within the business
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Ensure that Spiceworks tickets are resolved and completed to the client’s satisfaction.
  • Active Directory – Resetting user accounts and Passwords

Education

High School Diploma -

Overbrook High School
Philadelphia, PA
06.1984

A++ Certification - IT

HOPE PROJECT/ RAY BELL AND ASSOCIATES
Washington, DC
11-2018

Skills

  • Detail-oriented
  • Decision-making
  • Critical thinking
  • Schedule management
  • Cost control
  • Employee scheduling
  • Compliance enforcement
  • Schedule oversight
  • Documentation management

Certification

  • Comptia A+ - 2018
  • IT Fundamentals -2018
  • Achieve Global - Stellar Customer Service Certificate

Timeline

Project Coordinator

PAUL DAVIS RESTORATION
09.2022 - Current

Staffing/ Scheduling Coordinator

General Healthcare Resources

Medical Receptionist (contract)

Greater Metropolitan Orthopedics

Help Desk Assistant Technician

R. Emmanuel Consulting

High School Diploma -

Overbrook High School

A++ Certification - IT

HOPE PROJECT/ RAY BELL AND ASSOCIATES
Tanya Pope