Tanya Pope
Ocala,FL
Summary
Highly organized and detail-oriented Scheduling Coordinator and Office Manager with over [20] years of experience supporting daily operations and ensuring seamless scheduling across departments. Proven track record of managing complex calendars, coordinating off-hours and 24/7 operations, and maintaining optimal workflow in high-pressure environments. Adept at multitasking, team coordination, and communication with internal staff and external vendors. Skilled in streamlining administrative processes, improving efficiency, and fostering a professional and supportive office culture.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Project Coordinator
PAUL DAVIS RESTORATION
09.2022 - Current
- Coordinated project schedules and resources to ensure timely completion of restoration projects.
- Supported project managers in tracking project milestones and deliverables, enhancing workflow efficiency.
- Assisted in communication between clients and contractors, fostering strong relationships and ensuring satisfaction.
- Maintained project documentation and reports to provide accurate updates for stakeholders.
- Monitored inventory levels of materials required for projects, optimizing supply chain processes.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Responded to requests for information on materials to inquiring parties.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Medical Receptionist (contract)
Greater Metropolitan Orthopedics
- Greeting, signing in, checking out, and scheduling appointments for patients
- Updating and maintaining charts
- Verifying and Scanning Insurance information, medical history, patient identification, and referrals
- Completing forms (FMLA, DMV, Disability, etc)
- Retrieving MRI and X-ray reports from outside providers
- Update PT orders
- Verification and collection of co-payments
Staffing/ Scheduling Coordinator
General Healthcare Resources
- Evaluate daily reports outlining shift openings for the daily placement as well as long scheduling needs.
- Determined open shifts by contacting facilities on a daily basis
- Maintained constant contact with per diem staff regarding schedule and shift availability
- Worked independently in the overnight position, while assisting with prior days’ office issues
- Filled open positions in a timely manner and updated database regarding same
- Contacted staff and updated and maintained current credentials
Help Desk Assistant Technician
R. Emmanuel Consulting
- Installed software, modified and repaired hardware and resolved technical issues
- Provided base level IT support to non-technical personnel within the business
- Resolved customer complaints and concerns with strong verbal and negotiation skills.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure that Spiceworks tickets are resolved and completed to the client’s satisfaction.
- Active Directory – Resetting user accounts and Passwords
Education
High School Diploma -
Overbrook High School
Philadelphia, PA06.1984
A++ Certification - IT
HOPE PROJECT/ RAY BELL AND ASSOCIATES
Washington, DC11-2018
Skills
- Detail-oriented
- Decision-making
- Critical thinking
- Schedule management
- Cost control
- Employee scheduling
- Compliance enforcement
- Schedule oversight
- Documentation management
Certification
- Comptia A+ - 2018
- IT Fundamentals -2018
- Achieve Global - Stellar Customer Service Certificate
Timeline
Project Coordinator
PAUL DAVIS RESTORATION
09.2022 - Current
Staffing/ Scheduling Coordinator
General Healthcare Resources
Medical Receptionist (contract)
Greater Metropolitan Orthopedics
Help Desk Assistant Technician
R. Emmanuel Consulting
High School Diploma -
Overbrook High School
A++ Certification - IT
HOPE PROJECT/ RAY BELL AND ASSOCIATES
Similar Profiles
Lindsay WootenLindsay Wooten
Vendor Partnerships Manager at Paul Davis Restoration of SE WisconsinVendor Partnerships Manager at Paul Davis Restoration of SE Wisconsin
James AllisonJames Allison
In-house Production Cleaning Technician at Paul Davis RestorationIn-house Production Cleaning Technician at Paul Davis Restoration
Gabriel PetersonGabriel Peterson
Senior Project Manager at Paul Davis Restoration of South AtlantaSenior Project Manager at Paul Davis Restoration of South Atlanta
Ethen TestonEthen Teston
Boilermaker at Central Welding & MaintenanceBoilermaker at Central Welding & Maintenance
Ryan MannRyan Mann
Meat Cutter at PublixMeat Cutter at Publix