Summary
Work History
Education
Skills
Languages
Timeline
Generic

Tanya Ramirez

Bakersfield,CA

Summary

To obtain employment within a company that offers challenging opportunities for developing new skills.

Work History

Warehouse Associate

Amazon
Bakersfield
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Recognized defective material and reported issues to management.
  • Packed boxes and stock using organizational guidelines.

Front Desk

Sleep Inn & Suites
Bakersfield
  • Assisted guest with reservations and check ins
  • Inspected rooms as guest checked out
  • Run end of shift audit reports

Office service assistant

Department of Human services
Bakersfield
  • Responds to request for information from the public
  • Rescheduled client appointments generated and printed out appointment letters
  • Assisted clients with using Kiosk to submit documents.

Housekeeping

Exact Staff
Bakersfield
  • Clean hallways, lobbies, lounges, restrooms, stairways and other work areas so that health standards are met
  • Replenish items in restrooms and lounge
  • Communicate when repairs were needed.

Customer Care Assistant

Conduent
Bakersfield
  • Manage inbound and outbound calls
  • Identify customers questions, complaints, concerns and overall needs
  • Diagnose technical issues and guide customers through steps needed to resolve the issue
  • Submitted service request when needed, logged cases
  • Redirected customer to another department when appropriate.

Sales Representative

Market Source Inc.
Bakersfield
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Identified opportunities for cross-selling additional products and services.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Recommended changes in products and services based on customer feedback.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Sorter

Habitat for Humanity Restore
Bakersfield
  • Answer calls and schedule pick up times
  • Receive incoming shipments and ensure accuracy of order
  • Analyze items and price
  • Assisted with loading and unloading trucks
  • organized sales floor

Front Desk

AMF Westchester Innes
Bakersfield
  • Performed basic office duties and setting reservations
  • Assisted league members with taking payments and deposits for events, lane services, assisting in the bar, marketing and promoting.

Sales Representative

Metro PCS
Bakersfield
  • Maintained knowledge of current promotions, sales and made recommendations
  • Educated customer on a variety of products
  • Replenished merchandise, up keep of sales floor
  • Provided information on their current plans and made adjustments as needed

Sales Associate

Macy’s
Bakersfield
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Communication Specialist

MDS Communication
Bakersfield
  • Telephone fundraising for pro-life organizations, political causes, ministries and relief organizations.

Customer Service

Gottschalks
  • Greeted customers entering establishment and directed them to specific destination
  • Assisted customers by answering questions regarding merchandise, described merchandise and explained use, operation, and care of merchandise to customers
  • Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires
  • Answered telephones and provided information about establishment such as location of departments or offices, or services provided
  • Resolve customer service complaints by performing activities such as exchanging merchandise or refunding money.

Sales Specialist

Victoria Secret
Bakersfield
  • Developed and implemented sales strategies to increase customer base.
  • Identified opportunities for cross-selling products or services within existing accounts.
  • Educated customers on product features and technical details to highlight benefits.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Education

Diploma -

Foothill High School

Skills

  • Customer Service
  • Sales Associate
  • Leadership Qualities
  • Cashiering
  • Telemarketer
  • Restocking Marketing
  • Inventory Control
  • Positive Public Relations
  • Basic Office Skills

Languages

Spanish
Professional

Timeline

Warehouse Associate

Amazon

Front Desk

Sleep Inn & Suites

Office service assistant

Department of Human services

Housekeeping

Exact Staff

Customer Care Assistant

Conduent

Sales Representative

Market Source Inc.

Sorter

Habitat for Humanity Restore

Front Desk

AMF Westchester Innes

Sales Representative

Metro PCS

Sales Associate

Macy’s

Communication Specialist

MDS Communication

Customer Service

Gottschalks

Sales Specialist

Victoria Secret

Diploma -

Foothill High School

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Tanya Ramirez