Tanya Ramos
Carrollton
Summary
Professional Accounts Receivable Specialist with over 15 years of experience in accounts receivables, accounts payables, and business to business collections.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Specialist
PrideStaff
10.2021 - 03.2025
- Daily reconciliations (ReconNet) - cash, credit cards, gift cards
- Load gift cards into SVS portal daily, send report to AR Manager and balance to General Ledger
- Pull B2B On Account orders (Business Orders) and add to reconciliations
- Check install status of B2B on account orders and issue invoices
- Process Fraud and non-Fraud Chargebacks using CDC and Chase Paymentech
- Respond to Accounts Receivable Tickets/Emails
- Enter daily exchange rates into Multiview
- Set up corporate check vendors in Multiview
- Check OFAC website for corporate check payees
- Receive a daily tax wire driver report, then copy and save Tax Exempt forms and forwarded to Tax Department. Any missing copies, request Store Managers for copies
Business Owner
VenRam Lux Shop
11.2020 - 11.2021
- Manage buying and selling of goods via Social Media online and live selling
- Organize and photograph inventories for sale
- Deliver exceptional level of service to each customer by listening to concerns and answering questions
- Maintain records related to sales
- Develop positive customer relationships through friendly interactions both in person and private messages
- Prepare, package outgoing shipments
- Manage all facets of business operations, including financial tracking, inventory coordination and social media marketing
B2B - Collections Specialist
BSN SPORTS, LLC
10.2016 - 05.2020
- Research and reconciliation of open AR to identify and resolve past due invoices.
- Initiate collections of past due items via telephone and email in order to reduce past due balances.
- Thoroughly note all collection activity, and follow up on items until the final resolution is complete.
- Negotiate payment arrangements
- Identify and communicate opportunities for process improvements.
- Effectively handle high volume of inbound and outbound calls.
- Work on disputes, resubmissions daily and must be completed at the end of the week
- Participate in special projects, and perform other related duties as assigned.
Commercial Collections Specialist
ASSA ABLOY HOSPITALITY, INC
02.2014 - 10.2016
- Managed approximately 1000 accounts
- Conducted 40 collection calls & required to keep all collection calls
- Created relationships with each accounts while having the ability to research
- Reconciled accounts and create spreadsheets
- Proven negotiation skills in the successful resolution of customer issues
- Investigated and reconciled disputed items for timely resolution.
- Documented collection status to account notes and provide appropriate communications to Director of Finance and Credit Supervisor
Bookkeeper/ Office Assistant (PART-TIME- TEMP)
VRR Enterprises, LLC
01.2013 - 08.2013
- Process and code all accounts payable utilizing QuickBooks
- Codes invoices for payment, input into accounting system
- Initiates payment processing
- Process amortization schedules for owner finance properties on a monthly basis
- Maintains tenants, vendors and property files
- Updates insurance report for all the rental properties
- Updates release of lien, warranty deeds for all owned and sold properties
- Works and audits property management and loan servicing company statements/reports on a monthly and as needed basis
- Reconciles checking, business credit cards, escrow and money market accounts monthly
- Ensures the proper filing of pertinent documents
Commercial Collections Specialist
ESSILOR OF AMERICA
12.2009 - 01.2013
- Collection communications to national accounts with appropriate collection notes
- Reconciliation of accounts with customer and cash application
- Established of re-payment for unauthorized deductions in adherence with Essilor credit policy
- Generated month-end reports on national accounts receivables portfolio with status of accounts and bad debt write offs
- Documented collection status to account notes and provide appropriate communications to Sales Managers
- Monitored and managed national accounts account issues while having a proactive and detailed approach for handling unpaid invoices and deductions taken on accounts
- Prepared periodic reports on accounts receivables and past due status
Senior Account Receivable Specialist/Commercial Collections
AMERISOURCEBERGEN- ICS DIVISION
01.2005 - 12.2009
- Reduce past due balances and item counts by securing timely payments of open balances.
- Handle $3-$20 million portfolio.
- Investigate and reconcile disputed items for timely resolution.
- Work with Manager to recommend, develop and implement consistent policies and procedures to increase productivity and operational efficiencies
- Assist with re-engineering of 3PL process flow
- Handle and reconcile returns, shortages, pricing, and chargeback deductions
- Update notes in Real-time on a weekly basis
- Process month-end closing and reconciliations for clients
- Process short payment or repayment forms for all return deductions
- Credit Card processing utilizing POS system
- Process credit and rebills and handle credit holds.
- Preparation of periodic reports on accounts receivables and past due status.
- Collection activities including sending follow-up inquiries, negotiating with past due accounts on payment resolution, and decisions on writing off accounts receivable
Education
Bachelors of Science - Nursing
Philippines Women's University
Pre-Nursing - Liberal Arts
University of Santo Tomas
High School Diploma -
St. Mary's Academy
Skills
- Microsoft Office
- QuickBooks PRO
- SAP
- Crystal Reports
- Microsoft AX Dynamics
- Microsoft Dynamics CRM
- Oracle
- AS400
- ReconNet
- Drawer Zero
- Multiview
- SVS Portal
- Paymentech
- OFAC
Training
- CFORIA Seminar & Training
- Microsoft AX Dynamics Training
- QuickBooks Training
Timeline
Accounts Receivable Specialist
PrideStaff
10.2021 - 03.2025
Business Owner
VenRam Lux Shop
11.2020 - 11.2021
B2B - Collections Specialist
BSN SPORTS, LLC
10.2016 - 05.2020
Commercial Collections Specialist
ASSA ABLOY HOSPITALITY, INC
02.2014 - 10.2016
Bookkeeper/ Office Assistant (PART-TIME- TEMP)
VRR Enterprises, LLC
01.2013 - 08.2013
Commercial Collections Specialist
ESSILOR OF AMERICA
12.2009 - 01.2013
Senior Account Receivable Specialist/Commercial Collections
AMERISOURCEBERGEN- ICS DIVISION
01.2005 - 12.2009
Pre-Nursing - Liberal Arts
University of Santo Tomas
High School Diploma -
St. Mary's Academy
Bachelors of Science - Nursing
Philippines Women's University
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