Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

TANYA RAMSETH

Koloa,HI

Summary

Innovative Director of Development with over four and a half years of experience in current role guiding fundraising efforts and donor relationships to grow the supporter base. Excited by new challenges and ways to improve programmatic support while leading with compassion. Strong collaboration and communication skills encouraging exceptional team development through creative and supportive leadership. Expects and achieves personal and team results while always exhibiting interpersonal respect. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet organizational goals.

Overview

21
21
years of professional experience

Work History

Director of Development

The Kauai Humane Society
12.2019 - Current
  • Created opportunities for donors to support programs through clear and creative appeals, communications, and outreach events, tripling financial support to over 1.3M through gifts in less than three years and continued upward momentum.
  • Secured several grants from various sources to support animal welfare programs expansion and growth including: supplies for Dog Field Trip program, life-saving neonatal kitten programs and nursery, improved equipment for vet team, $115,000 grant to create Community Care Center providing basic veterinary care to owned pets, and $223,000 grant from the State of Hawaii to increase public spay and neuter services.
  • Planned and implemented several donor engagement events such as PAWS for Celebration (a fundraising gala) including live and silent auctions and Fund A Need components. Executed intimate donor cultivation events to increase awareness and participation in high end projects.
  • Redesigned Membership Program to include more desirable benefit package, while increasing number of donors and revenue from program.
  • Created Monthly Donor component for Memberships and for Kennel Sponsorship, increasing consistent donations by over $3,000 per month.
  • Design and create content on regular basis to send to supporters to further engagement, increase donations, and share information about events and animal programs progress using Blackbaud NXT (previously Salsa Engage and Mailchimp).
  • Maintain accurate constituency records to ensure that donations are properly recorded and acknowledged, while ensuring organization stays compliant with all 501(c)3 and tax regulations using Blackbaud NXT (Previously Salsa CRM).
  • Fostered and encouraged collaborative team approach within departments to increase successes for shelter pets and positive support within community.

Membership Manager

National Tropical Botanical Garden
03.2016 - 01.2020
  • Reinvigorated membership program to encourage growth and retention of existing member base.
  • Ensured that new and existing members receive their materials about Gardens, were correctly entered into constituency record system (Blackbaud CRM) and maintained positive relationship with Garden.
  • Kept members and supporters up to date with Garden news and events via e-Newsletter, GoBotanical! (Mailchimp).
  • Collaborated with various gardens within organization to engage staff and volunteers on importance of strong membership base for overall success of program, which saw significant growth increasing number of members and revenue generated.
  • Implemented various giving options for members and supporters that include monthly giving, bench adoption program and symbolic tree or plant adoption program.

Operations Manager

Airborne Aviation
03.2015 - 02.2016
  • Schedule flights for various NGO conservation and private agencies on both Kauai and Oahu.
  • Securing billing information as well as flight plans, passenger lists and destinations for multiple aircraft on either island.
  • Facilitate client needs by coordinating flights via phone, email or text
  • Reconcile billing information to submit invoices through various billing systems depending on agency requirements.
  • Maintain accurate flight records, flight logs and helicopter maintenance records in great detail.
  • Coordinate with pilots if any changes were to be made in-flight or throughout the day to provide excellent customer service and safety.

SpEd Paraprofessional

Aptitude Habilitation Services
08.2013 - 03.2015
  • Daily duties include anything from behavior modification, data collection, tantrum assistance, keeping classmates and student safe, and celebrating success.
  • Establish then implement behavior plan to ensure learning and success of student in least restrictive environment possible.
  • Each student is unique so ability to change curriculum and meet their needs was crucial to their success.
  • This will often entail and "I do, we do, you do" approach, hand over hand demonstrations, use of visual aids, reward charts, positive reinforcement and modified curriculum.
  • Data collection on behavior and lessons to design new programs for learning and behavior plans.
  • Scheduling and placement of 35 staff members with individual students, finding substitutes when a staff member is ill or off and relocating when a student is out as well as reporting this information to Department of Education.

Outside Customer Service Representative

Qwest Communications
01.2003 - 10.2010
  • Managed portfolio of approximately 90 properties offering personalized telecommunication services for their residents including training property managers and leasing staff on products available to them by Qwest and requirements of their marketing agreements where applicable.
  • Provided residents and staff with excellent customer service and prompt attention to their needs while setting up their new services and/or transferring them to their new residence.
  • Increased penetration of Qwest services in portfolio and gave personal attention to residents which made Qwest the preferred provider of Joint Base Lewis McChord.
  • Ordered customer requested services and verified installation due dates were met, working with various internal departments if needed.
  • Demonstrated extensive use of unique operating systems and outstanding people skills.
  • Exceeded sales and monetary objectives set for territory by Qwest while still providing excellent customer service and making sure companies FCC reporting requirements are met..

Education

Certified With A Green Belt in The Six Sigma Management Program - Six Sigma

Kaplan University
Online
2010

Pursuit of Associates Degree - Arts and Sciences

Tacoma Community College
Tacoma
1994

High School Diploma - undefined

Henry Foss High School
Tacoma, WA
1992

Skills

  • Excellent Interpersonal Communication
  • Campaign Conceptualization and Implementation
  • Fundraising Campaigns Including External Appeal Communications
  • Grant Submissions and Reporting
  • Donor Relations and Stewardship Including Maintaining Accurate Donor Records
  • Program Development and Collaboration with Stakeholders
  • CRM Integration using Blackbaud Raiser's Edge NXT, Salsa CRM/Engage
  • Administering Social Media Accounts
  • Event Planning
  • Employee Training and Development
  • Advanced MS Office and Google Suite knowledge
  • Creating Performance Standards

Hobbies

Hiking, Swimming, Knitting/Crocheting, Gardening, Hosting and Playing Trivia, Cooking, and enjoying nature.

Timeline

Director of Development

The Kauai Humane Society
12.2019 - Current

Membership Manager

National Tropical Botanical Garden
03.2016 - 01.2020

Operations Manager

Airborne Aviation
03.2015 - 02.2016

SpEd Paraprofessional

Aptitude Habilitation Services
08.2013 - 03.2015

Outside Customer Service Representative

Qwest Communications
01.2003 - 10.2010

Certified With A Green Belt in The Six Sigma Management Program - Six Sigma

Kaplan University

Pursuit of Associates Degree - Arts and Sciences

Tacoma Community College

High School Diploma - undefined

Henry Foss High School

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TANYA RAMSETH