Summary
Overview
Work History
Education
Skills
Timeline
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Tanya Reid

Lubbock,Tx

Summary

Dynamic tax preparer with a proven track record at Angela Hightower Income Tax Service, excelling in income tax preparation and client communication. Recognized for enhancing client satisfaction through meticulous tax return accuracy and fostering strong relationships, while educating clients on effective tax strategies to maximize savings.

Tax professional with comprehensive understanding of tax regulations and compliance. Ensured accurate tax filings and provided valuable insights to optimize client returns. Collaborative team player with results-driven mindset, adaptable to evolving tax laws and client needs. Proven skills in detailed tax analysis and client advisory services.

Detail-oriented Tax Preparer with 2 years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.

Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Pursuing role with tax preparation services organization.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Professional in gaming industry with robust experience and thorough understanding of card game mechanics, betting rules, and casino operations. Strong focus on maintaining fair and engaging environment, while collaborating effectively with team members to adapt to dynamic situations. Skilled in customer service, quick decision-making, and conflict resolution, ensuring smooth and enjoyable experience for all participants. Dependable and adaptable in high-pressure settings, prioritizing accuracy and efficiency.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
17
years of professional experience

Work History

Tax Preparer

Angela Hightower Income Tax Service
11.2023 - 04.2025
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Educated clients on tax planning strategies, helping them save money in future years.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.

Poker Dealer

Stacks Social Club
05.2019 - 11.2023
  • Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
  • Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
  • Enforced casino rules and regulations, promoting fair play among customers.
  • Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
  • Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
  • Reduced errors in card handling by consistently practicing proper shuffling techniques and accurate card distribution.
  • Provided crucial support during large-scale poker tournaments by assisting with registration, table assignments, and event logistics.
  • Streamlined chip exchange processes for efficient transactions between players and the house cashier station.

Poker Dealer

Golden Nugget Casino
04.2015 - 05.2019
  • Increased table revenue by accurately tracking time played, rake, and tips during each shift.
  • Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Supported fellow dealers through teamwork and collaboration during peak times or when additional assistance was needed at tables.
  • Enhanced player satisfaction by efficiently dealing cards and maintaining a professional game environment.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.

Administrative Assistant

Southeastern Door and Window
09.2012 - 08.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Utilities Man

US Navy
09.2008 - 08.2012
  • Maintained a high standard of work quality in all tasks, adhering strictly to company policies and procedures.
  • Managed inventory levels accurately, ordering necessary supplies as needed while avoiding excess stock.
  • Enhanced safety protocols for the workplace, conducting thorough risk assessments and implementing preventive measures.
  • Communicated effectively with colleagues, fostering positive relationships within the team.
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Installed underground pipes, conduits and other components of utility systems.
  • Cleaned and maintained tools, equipment and worksites.
  • Provided labor support to carpenters, masons and other skilled trades.

Education

Associate Of Applied Science - Culinary Arts

South Plains College
Levelland, TX

Skills

  • Organization skills
  • Relationship building
  • Verbal/written communication
  • Document preparation
  • Income tax preparation
  • Tax return preparation
  • Client communication
  • Tax law compliance
  • Quick decision making
  • Reliability and punctuality
  • High concentration levels
  • Continuous learning mindset
  • Cash handling experience
  • Excellent customer service
  • Strong mathematical skills
  • Teamwork

Timeline

Tax Preparer

Angela Hightower Income Tax Service
11.2023 - 04.2025

Poker Dealer

Stacks Social Club
05.2019 - 11.2023

Poker Dealer

Golden Nugget Casino
04.2015 - 05.2019

Administrative Assistant

Southeastern Door and Window
09.2012 - 08.2013

Utilities Man

US Navy
09.2008 - 08.2012

Associate Of Applied Science - Culinary Arts

South Plains College
Tanya Reid