Tanya Roane
Registered Nurse
Coatesville,Pennsylvania
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
Pottstown Hospital
Pottstown, PA
08.2021 - Current
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, technicians and unit clerks in my first year as a registered nurse.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Managed care from admission to discharge.
- Monitored patient reactions to drugs and carefully documented findings.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Implemented medication and IV administration, catheter insertion and airway management.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Developed crucial critical thinking and problem solving skills that allowed me to meet the needs of each individual patients in a small diverse community hospital on night shift (7p-730a) with minimal staff and limited resources
CNA
Pottstown Hospital
Pottstown, PA
11.2020 - 08.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Server Trainer
Rams DIner
West Chester, PA
05.2018 - 08.2021
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
- Created, updated and implemented training plans in collaboration with restaurant management.
- Educated bartenders, clerks, and servers on responsible service protocols.
- Presented training material with varied instructional methods to maintain attention of participants.
- Evaluated skills assessment and observations to review effectiveness of training material.
Server Shift Leader
Mrs. Mikes
West Chester , Pennsylvania
03.2013 - 05.2018
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Bartender Trainer
UNO Chicago Bar & Grill
Exton, PA
01.2011 - 02.2013
- Trained 6 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Trained and mentored several new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of front of house employees, noting areas needing improvement and implementing plans for rectification.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in an increase of employee retention which lowered our turnover.
Education
Associate of Science - Nursing
Delaware County Community College
Media, PA05.2021
Skills
- Accurate Documentation
- Family Guidance
- Compassionate and Caring
- Medical Procedure Preparation
- Pain Management Techniques
- Blood Product Transfusion
- Patient Examination
- Blood Draw and Sample Collection
- IV Administration
- Intramuscular Injections
- Acute and Chronic Pain
- Clear Patient Communication
- Patient Care Assessment
- Pharmacologic Intervention
- Patient Condition Monitoring
- Monitoring Vital Signs
- Nursing Assignments
- EPIC EMR
- Disease Processes
- Supporting Daily Living Needs
- Admissions and Discharge Processes
- Withdrawal Symptoms
- Infection Control Procedures
- Unit Oversight
- Privacy Regulations
- First Aid
- IV Insertion
- Delegation and Motivation
- Glucose Testing
- Oral Hygiene
Accomplishments
Awarded Main Line Health Magazine Top Nurse 2022. A nominee for Pottstown Hospital Rising Star award in Nursing Excellence. Currently the Chair of 5th floor Unit Practice Council where we communicate with nursing staff and management about progress within our unit, areas that are opportunities for improvement, and creating unique sensible ways to implement changes to improve patient and employee satisfaction.
Certification
- Licensed Registered Nurse
- BLS 09/2022
BLS
Obtained BLS through the Red Cross
Timeline
Registered Nurse, Medical-Surgical Unit
Pottstown Hospital
08.2021 - Current
CNA
Pottstown Hospital
11.2020 - 08.2021
Server Trainer
Rams DIner
05.2018 - 08.2021
Server Shift Leader
Mrs. Mikes
03.2013 - 05.2018
Bartender Trainer
UNO Chicago Bar & Grill
01.2011 - 02.2013
Associate of Science - Nursing
Delaware County Community College
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