Tanya Rudolph
Pago Pago
Summary
Detail-oriented professional with expertise in supply chain operations and quality control. Committed to delivering reliable service and ensuring order accuracy to enhance customer satisfaction.
Overview
21
21
years of professional experience
Work History
Digital Personal Shopper
Walmart
08.2023 - 11.2024
- Picking: Navigating the store with a cart to find and scan items for customer orders.
- Staging: Organizing picked items into designated backroom areas to await pickup.
- Dispensing: Taking orders out to customers' vehicles or delivering them to customers.
- Quality Control: Selecting high-quality, fresh produce and ensuring order accuracy.
- Customer Service: Communicating with customers regarding substitutions and managing requests.
Stow/Pick Associate
Amazon
12.2021 - 08.2023
- Operated handheld scanners to accurately track inventory and maintain product flow.
- Selected customer orders efficiently, ensuring timely processing and dispatch.
- Conducted quality checks on picked items to ensure accuracy before shipment.
- Maintained a clean and organized workspace, adhering to safety protocols and standards.
- Assisted in training new associates on picking procedures and warehouse operations.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Automated Logistical Specialist 92A
United States Army
08.2003 - 09.2017
- Managed supply chain operations, ensuring timely delivery of materials and equipment to support mission readiness.
- Coordinated inventory management using automated systems, improving accuracy and reducing stock discrepancies.
- Oversaw logistics planning, optimizing resource allocation for training exercises and deployment operations.
- Streamlined warehouse operations by implementing best practices, increasing efficiency in material handling processes.
- Led training sessions for team members on best practices in logistics operations, fostering a culture of continuous learning and improvement.
- Boosted customer satisfaction levels by ensuring timely delivery of goods through effective coordination with transportation providers and monitoring shipment statuses.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new team members on proper and safe use of tools and equipment.
Education
MBA -
University of Phoenix
Tempe, AZ05.2022
Bachelor of Science - Business
University of Phoenix
Tempe, AZ11.2020
Associate of Arts - Concentration in Business Fundamentals
University of Phoenix
Tempe, AZ10.2019
Skills
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Organizational skills
- Multitasking Abilities
Timeline
Digital Personal Shopper
Walmart
08.2023 - 11.2024
Stow/Pick Associate
Amazon
12.2021 - 08.2023
Automated Logistical Specialist 92A
United States Army
08.2003 - 09.2017
MBA -
University of Phoenix
Bachelor of Science - Business
University of Phoenix
Associate of Arts - Concentration in Business Fundamentals
University of Phoenix