Tanya Sayles
Greenwood,SC
Summary
Dedicated professional with extensive experience in customer service and team collaboration. Demonstrates strong leadership abilities by fostering a supportive environment that prioritizes customer satisfaction and operational efficiency. Committed to continuous learning and enhancing team performance through innovative solutions.
Overview
33
33
years of professional experience
1
1
Certification
Work History
OPD
Walmart
Greenwood, US
04.2022 - Current
- Shop online orders for customers
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Curated personalized shopping experiences based on client preferences and needs.
- Managed product selection and ensured alignment with customer expectations.
Hourly Manager
Fatz Cafe
Greenwood, US
03.1999 - 01.2022
- Started out hosting : Greeted and sat guest
- 3 years later became key hourly manager: open and closed restaurant handled guest complaints.
- Oversaw daily operations to ensure smooth service and customer satisfaction.
- Managed staff scheduling and training to optimize team performance.
- Implemented inventory control measures to maintain adequate stock levels.
- Developed and enforced safety protocols for staff and customers.
- Coordinated with suppliers to secure quality ingredients and supplies.
- Fostered a positive work environment through effective communication and support.
- Paperwork ,paid invoices ,made weekly schedules.
Warehouse Worker
National Textiles
Hodges, US
01.1997 - 03.1999
- Operated 5 machine knitting cloth.
- Managed inventory by organizing and labeling stock items accurately.
- Conducted quality checks on incoming and outgoing textiles consistently.
- Collaborated with team members to streamline packing processes effectively.
- Maintained cleanliness and organization of work areas to ensure safety.
- Assisted in training new employees on warehouse procedures and protocols.
- Loaded and unloaded shipments using proper handling techniques daily.
- Monitored equipment for maintenance needs, reporting issues promptly.
Bakery Associate
Golden Corral
Greenwood, US
01.1994 - 09.1997
- Operated ovens and mixers to produce fresh bread and pastries daily.
- Maintained stock and cleanliness of sweet bar to enhance customer experience.
- Baked and prep food items for bar
- Keep sweet bar stocked and clean
- Maintained cleanliness and organization of baking area and equipment.
- Led team during shifts to ensure efficient operations
- Provided product information and recommendations to assist customers in making informed choices.
- Monitored inventory levels of ingredients and reported shortages to management.
- Monitored ingredient inventory levels and reported shortages to ensure timely restocking.
Education
High school diploma -
Greenwood High School
Greenwood, SC06-1995
Skills
- Inventory Management
- Management
- Retail Management
- Operations
- Restaurant Management
- Inventory
- Scheduling
- Payroll
- POS
- Shift Management
- Store management
- Assistant management
- Supervising Experience
- Event Management
- Customer Service
- Guest services
- Hospitality
- Order fulfillment
- Quality control
- Training
- Staff training
- Time management
- Computer skills
- Strong communication
- Communication skills
- Computer skills
- Strong communication
Certification
- ServSafe, 03/01/16, 03/31/20
- Food Handler Certification, Present
Languages
English, Expert
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
OPD
Walmart
04.2022 - Current
Hourly Manager
Fatz Cafe
03.1999 - 01.2022
Warehouse Worker
National Textiles
01.1997 - 03.1999
Bakery Associate
Golden Corral
01.1994 - 09.1997
High school diploma -
Greenwood High School