Tanya Schmitt
Jacksonville,FL
Summary
Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.
Overview
13
13
years of professional experience
Work History
Veterinary Technician (unlicensed) and receptionist
Sandy Paws Animal Hospital
02.2023 - Current
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Veterinary Technician (unlicensed)
Forever Vets Animal Hospital at Baymeadows
09.2022 - 02.2023
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Surgical Assistant in Spay, Neuter and Mass removal surgeries
- Performed dental cleanings using ultrasonic scaler.
- Prepared, sterilized and maintained medical instruments and equipment.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Intubate patients.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed dental cleanings under the supervision of a veterinarian, promoting improved oral health for patients.
- Assisted veterinarians with radiographs and ultrasounds.
Veterinary Technician student
Centerville Animal Hospital
06.2020 - 09.2022
- Obtain accurate and detailed patient history
- Drain aural hematomas
- Collected patient biopsies and blood samples for laboratory analysis.
- Obtain accurate oscillometric blood pressure from cats and dogs.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Gathered information, videos and feedback during a Yumove joint supplement field trial.
Veterinary Assistant and Receptionist
Princess Anne Veterinary Hospital
08.2018 - 06.2020
- Inventory and ordering of canine and feline diets kept in hospital
- Assisted in administrative duties for the office team, including making phone calls, copies and schedules as well as downloading lab work.
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices
- Triage incoming patients
- Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition
- Performed routine laboratory and diagnostic tests
- Educated animal owners regarding feeding, general care, medical conditions, and treatment options
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Handled complaints and questions, and redirected calls to other team members as appropriate
Veterinary Assistant
Hope Springs Veterinary at Pembroke
08.2017 - 07.2018
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition
- Performed routine laboratory and diagnostic tests
- Cleaned kennels, examination, and operating rooms
- Supported two veterinarians in a private animal clinic
- Weighed and examined animals and recorded information in files.
Kennel Attendant
Hope Springs Veterinary at Great Bridge
12.2016 - 08.2017
- Mixed and administered special food formulas to individual animals based on unique dietary needs
- Cleaned and sanitized animal areas, including managing laundry and collecting waste
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided
- Provided top-notch customer service to every customer and exceptional care to all animals
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Logistics Specialist
United States Navy
02.2011 - 02.2015
- Ordered supplies to accomplish the mission
- Received products and distributed them to the proper location.
- Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
- Provided training and development opportunities for employees within the logistics department, fostering a culture of growth and continuous learning.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Education
Associate of Science - Veterinary Technician
Penn Foster College (Online)
07.2022
10.2017
Penn Foster Career School (Online)
02.2017
High School Diploma -
Beaver Dam High School
06.2010
Skills
- Detail oriented
- Collaborative
- Personable
- Motivated
Timeline
Veterinary Technician (unlicensed) and receptionist
Sandy Paws Animal Hospital
02.2023 - Current
Veterinary Technician (unlicensed)
Forever Vets Animal Hospital at Baymeadows
09.2022 - 02.2023
Veterinary Technician student
Centerville Animal Hospital
06.2020 - 09.2022
Veterinary Assistant and Receptionist
Princess Anne Veterinary Hospital
08.2018 - 06.2020
Veterinary Assistant
Hope Springs Veterinary at Pembroke
08.2017 - 07.2018
Kennel Attendant
Hope Springs Veterinary at Great Bridge
12.2016 - 08.2017
Logistics Specialist
United States Navy
02.2011 - 02.2015
Associate of Science - Veterinary Technician
Penn Foster College (Online)
Penn Foster Career School (Online)
High School Diploma -
Beaver Dam High School
Similar Profiles
Dominique RogersDominique Rogers
Animal Shelter Volunteer at Healthy Paws Animal HospitalAnimal Shelter Volunteer at Healthy Paws Animal Hospital
Connor SmithConnor Smith
Veterinary Assistant at Parker’s Paws Animal HospitalVeterinary Assistant at Parker’s Paws Animal Hospital
Natalie SalazarNatalie Salazar
Veterinary Technician at Paws of Pleasanton Animal HospitalVeterinary Technician at Paws of Pleasanton Animal Hospital
Jeanette GwynnJeanette Gwynn
Director of Human Resources at Sy-Klone InternationalDirector of Human Resources at Sy-Klone International
Viviana Maldonado MarreroViviana Maldonado Marrero
Personal Lines Underwriter at Citizens Property Insurance CorporationPersonal Lines Underwriter at Citizens Property Insurance Corporation