Tanya Schnetzer
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Cookie Cutter's Sugar Shack
02.2019 - Current
- Sole owner and operator of a Texas Cottage Law home bakery
- Order materials/supplies
- Marketing my business through sales online and through word of mouth
- Process orders and payments
- Create from start to finish custom baked goods for all occasions
- Manage time, materials and deadlines during very busy seasons.
Closing Coordinator & Human Resources Representative
Rausch Coleman Homes
10.2016 - 07.2019
- Onboarded new employee hires for our division and processed all new hire paperwork and benefits
- Assisted the division president and vice president of operations with many special projects
- Verified and signed all completed new home purchase contracts
- Scheduled closing dates on homes
- Verified and sent all documents and keys to the lender and title company
- Communicated between the sales team, construction team, office staff, buyers, lenders and titlecompany to ensure the closing process went as smoothly as possible
- Ordered office supplies, shirts, and extras for the division.
Office Manager
Flooring Services
01.2016 - 10.2016
- Ordered office supplies- Processed install work orders for our installers- Ordered all in stock and specialty flooring materials and supplies- Scheduled installs and pulled warehouse materials for installs- Met with customers to help select their flooring and wall tile needs- Worked with many field supervisors for multiple home builders to order proper materials and scheduleinstalls
Lead Teller
Citibank
03.2011 - 05.2014
- Ordered and maintained bank vault money- Helped customers with all their banking needs- Ensured tellers maintained accurate balances in their personal cash drawers.
Bankruptcy Mortgage Specialist
Citi Mortgage
03.2009 - 03.2011
- Maintained account status of accounts in active bankruptcy
- Communicated with the courts and attorneys on status of bankruptcy cases
- Ensured we were complying with bankruptcy laws
- Coded accounts to show as either in active bankruptcy or removed bankruptcy flags.
Customer Service Representative
Flooring Services
03.2004 - 03.2009
- Processed install work orders for our installers- Ordered materials when needed- Scheduled installs- Worked with many field supervisors for multiple home builders to order proper materials and scheduleinstalls
Education
High School Diploma -
Mountainair High School
Mountainair, NM 05.2000
Skills
- Outlook
- Human Resource
- Employee Orientation
- Management
- English - Fluent
- Notary Public
- Staff Training
- Adaptable and Flexible
- HR Support
- HRIS Applications
Timeline
Owner/Operator
Cookie Cutter's Sugar Shack
02.2019 - Current
Closing Coordinator & Human Resources Representative
Rausch Coleman Homes
10.2016 - 07.2019
Office Manager
Flooring Services
01.2016 - 10.2016
Lead Teller
Citibank
03.2011 - 05.2014
Bankruptcy Mortgage Specialist
Citi Mortgage
03.2009 - 03.2011
Customer Service Representative
Flooring Services
03.2004 - 03.2009
High School Diploma -
Mountainair High School
Similar Profiles
Megan DuncanMegan Duncan
Restaurant Owner at Sugar Attack Cookie CompanyRestaurant Owner at Sugar Attack Cookie Company
Irving BarrientosIrving Barrientos
Grow Operations Manager at Sugar Shack TTP CorpGrow Operations Manager at Sugar Shack TTP Corp
Mary-Ann FlattMary-Ann Flatt
Body Sugar Practitioner at Sugar ShackBody Sugar Practitioner at Sugar Shack