Tanya Shortt
Cedar City,UT
Summary
Dedicated receptionist excelling in organizational and customer service roles. Expertise in managing patient appointments and inquiries, contributing to improved wait times and overall patient experience.
Overview
11
11
years of professional experience
Work History
Receptionist
Dr Brian Whitney, Optometrist
Cedar City, UT
12.2015 - Current
- Manage patient scheduling, ensuring efficient appointment flow and minimizing wait times.
- Resolve patient inquiries and concerns with professionalism.
- Perform pre tests and prepare patients to see the doctor.
- Handle cash transactions and maintain sales and payment records accurately.
- Assist with inventory and the ordering of supplies.
- Manage incoming patient orders including notification to patients that orders have arrived.
Education
High School Diploma -
Payson High School
Payson, UT05-1994
Skills
- Patient management
- Customer service
- Telephone communication
- Organizational skills
- Time management
- Problem-solving
- Punctual and reliable
Timeline
Receptionist
Dr Brian Whitney, Optometrist
12.2015 - Current
High School Diploma -
Payson High School