Tanya Simmons
Huntington,NY
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software].
Overview
35
35
years of professional experience
1
1
Certification
Work History
Assistant Lead Chef
South Huntington Union Free School District
2006.09 - Current
- Ensured compliance with company policies, procedures, and regulations at all times
- Assessed risks associated with proposed changes or developments within the department
- Developed project plans in collaboration with the Lead and other stakeholders
- Maintained up-to-date records of all tasks assigned to team members and their progress towards completion
- Provided administrative support to the Lead including filing, data entry, and scheduling meetings
- Resolved customer complaints and escalated issues to management when necessary
- Trained new employees on company policies and procedures
- Managed multiple projects simultaneously while ensuring deadlines are met
- Conducted regular reviews of existing processes to identify areas for improvement or optimization
- Supported budget preparation by gathering financial information from various sources
- Participated in brainstorming sessions with the Lead team to develop innovative ideas for product development
- Built relationships with participants through positive attitude and communication
- Displayed strong telephone etiquette, effectively handling difficult calls
- Oversaw quality control to identify inconsistencies and malfunctions
- Implemented strategies to take advantage of new opportunities
- Assessed company operations for compliance with safety standards
- Maintained positive working relationship with fellow staff and management
- Managed daily operations of the kitchen including scheduling shifts for staff
- Supervised team members during meal service to ensure accuracy of orders
- Inspected kitchen equipment for cleanliness and functionality prior to use
- Stored foods correctly using correct storage containers and labeling systems
- Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
Assistant Branch Manager
Washington Mutual Bank
2000.04 - 2006.07
- Analyzed financial data and prepared reports on the branch's performance for senior management
- Recruited new staff members through job postings and conducting interviews
- Performed financial transactions such as deposits, withdrawals, transfers, loan payments
- Maintained a positive relationship with customers by responding promptly to inquiries or complaints
- Provided bank leadership in absence of branch manager
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to banking operations
- Prepared monthly reports on branch activity metrics such as number of accounts opened and closed
- Trained and mentored highly effective teams to meet corporate service standards
- Supervised branch team, providing management with performance assessment suggestions
- Built client rapport through frequent individualized recommendations for financial products and services.
Customer Service Representative
Dime Savings Bank of williamsburgh
1997.07 - 2000.03
- Developed positive relationships with customers through friendly interactions
- Tracked orders from start to finish to ensure timely delivery of goods or services
- Maintained a high level of professionalism when dealing with difficult customers
- Maintained detailed records of customer interactions, transactions and comments for future reference
- Answered customer inquiries and provided accurate information regarding products and services
- Conducted regular follow-up calls with customers after resolving their issues
- Conferred with customers by telephone or in person to provide information about products or services and take orders
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly
- Prevented key account losses by researching discrepancies and correcting problems
- Oversaw warranty counseling process to manage expense controls
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
School Bus Driver
Huntington Coach
1990.01 - 1997.06
- Developed positive relationships with students through friendly interactions
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor
- Responded quickly in emergency situations by taking appropriate actions
- Managed time efficiently so that routes are completed within allotted timespan
- Attended staff meetings and training sessions regularly for professional development purposes
- Reported student behavior incidents promptly to the appropriate personnel
- Assisted with loading and unloading of passengers as needed
- Performed pre-trip inspections of the bus according to established procedures
- Inspected student's passes prior to boarding the bus
- Followed all safety protocols when transporting students with special needs or disabilities
- Ensured safety of students by following all traffic laws and regulations
- Complied with district policies and procedures concerning student discipline
- Monitored student behavior on the bus and enforced rules consistently
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes
- Obeyed DOT rules and regulations and local laws to maximize safety.
Education
Culinary Arts -
Star Career Academy
Syosset, NYHigh School Diploma -
Walt Whitman High School
Huntington Station, NYSome College (No Degree) - Liberal Arts and General Studies
Sullivan County Community College
Loch Sheldrake, NYSkills
- Staff Development
- Task Delegation
- Decision-making capabilities
- Meeting facilitation
- Project Planning
- Active Listening
- Training facilitation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Certification
- New York State ServSafe Certification
- Suffolk County Food Managers Certification
- New York State Notary Public
Accomplishments
I have earned awards and Plaques over the years
Activities
I have Run the Huntington Youth Football League Concession Stand for 18years while working going to church and serving on the Executive Board For the National Council Of Negro Woman
References
References available upon request.
Timeline
Assistant Lead Chef
South Huntington Union Free School District
2006.09 - Current
Assistant Branch Manager
Washington Mutual Bank
2000.04 - 2006.07
Customer Service Representative
Dime Savings Bank of williamsburgh
1997.07 - 2000.03
School Bus Driver
Huntington Coach
1990.01 - 1997.06
Culinary Arts -
Star Career Academy
High School Diploma -
Walt Whitman High School
Some College (No Degree) - Liberal Arts and General Studies
Sullivan County Community College
- New York State ServSafe Certification
- Suffolk County Food Managers Certification
- New York State Notary Public
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