Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tanya Smith

Commerce City,CO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

Owner/Operator

Luxe & Co Studio
04.2023 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and wants.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Discovered areas of improvement by generating quarterly operational and sales reports.

Bar Manager/Bartender Shift Manager

Luceros Tavern
03.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bar Manager/Bartender Shift Manager

Village Pub
05.2009 - 03.2019
  • Upheld strict regulations for safe alcohol service and food safety.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Built relationships with vendors to manage orders and negotiate costs.

Education

Associate of Science - Business Management

Regis University
Denver, CO

Medical Esthetician - Master Aesthetician

Lash & Company
Thornton, CO
04.2023

High School Diploma -

Legacy High School
Broomfield, CO
05.2002

Skills

  • Customer Relations
  • Client Service
  • Staff Management
  • Budget Development
  • Profit and Loss Analysis
  • Coaching and Mentoring
  • Team Oversight
  • Staff Training
  • Hiring and Staffing
  • Sales Leadership

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25+ staff members.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 10 in the development of number of projects
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Timeline

Owner/Operator

Luxe & Co Studio
04.2023 - Current

Bar Manager/Bartender Shift Manager

Luceros Tavern
03.2019 - Current

Bar Manager/Bartender Shift Manager

Village Pub
05.2009 - 03.2019

Associate of Science - Business Management

Regis University

Medical Esthetician - Master Aesthetician

Lash & Company

High School Diploma -

Legacy High School
Tanya Smith