Tanya Tatiana Corfits
West Des Moines
Summary
I am seeking a suitable and challenging position that allows me to demonstrate my organizational and customer service skills. Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management. Dedicated to effective policy, procedures and service updates. Successful at organizing, assigning, and overseeing work with a disciplined management style. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Food Service Manager
Hy-Vee, Inc.
West Des Moines
10.2025 - 11.2025
- Overseeing 3 department:
- Market grill
- Mia's Italian pizza
- Trained and supervised staff on food safety and sanitation practices.
- Developed schedules for team members to ensure adequate coverage.
- Collaborated with vendors to maintain inventory and supply orders.
- Implemented quality control measures for food preparation and presentation.
- Coordinated special events and promotions to enhance customer engagement.
- Hy-chi.
- Working 45+ hours per week
- Very fast paste speed.
- Managed daily operations of food service department ensuring efficient workflow.
Certified Training General Manager
Noodles & Company
West Des Moines
08.2022 - 11.2025
- I was promoted and certified from General Manager to Training General Manager.
- Developed training programs for staff across multiple locations.
- Facilitated workshops to enhance employee skills and knowledge.
- Evaluated training effectiveness through participant feedback and assessments.
- Collaborated with management to align training with company goals.
- Mentored new trainers on effective teaching techniques and strategies.
- Implemented onboarding procedures for new hires in diverse roles.
- Managed scheduling and logistics for training sessions nationwide.
- Supported team building activities to foster a positive work environment.
- Analyzed feedback from employees on existing training programs in order to make improvements as needed.
- Implemented new technologies into existing systems that would improve efficiency or reduce costs associated with employee development initiatives.
- Built relationships between internal stakeholders across different departments so that there was better collaboration when it came time for creating new learning experiences.
- Assessed team members' skill levels through testing and interviews prior to enrolling them in courses.
- Researched industry trends in order to create effective training programs that aligned with organizational goals.
- Managed day-to-day operations of the Training Department including personnel management and budgeting tasks.
- Monitored quality control processes throughout the organization's learning environment.
- Maintained detailed records of all course materials used during each session along with any other relevant information pertinent to assessment purposes.
- Provided advice and coaching to supervisors regarding best practices for providing ongoing learning opportunities for staff members.
- Supervised team of trainers and instructors, providing guidance on training topics and techniques.
- Created materials such as handouts, job aids, manuals, presentations, videos. for use during training sessions.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to training activities.
- Evaluated effectiveness of current methods used by the Training Department in order to recommend changes where appropriate.
General Manager
Noodles & Company
West Des Moines
03.2024 - 10.2025
- Directed daily operations to ensure smooth restaurant functionality.
- Developed training programs for staff to enhance service quality.
- Managed inventory levels to optimize supply chain efficiency.
- Our SMG and OSA scores consistently exceed 90% in customer satisfaction.
- Coordinated marketing initiatives to boost customer engagement and sales.
- Fostered a positive work environment through team-building activities.
- Analyzed customer feedback to improve menu offerings and dining experience.
- Implemented cost-control measures to reduce operational expenses.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Assistant General Manager (AGM)
Noodles & Company
West Des Moines
08.2022 - 09.2025
- Managed daily operations to ensure smooth restaurant functioning.
- Trained and mentored staff in customer service and food safety standards.
- Implemented new procedures to enhance operational efficiency and team productivity.
- Coordinated staff schedules to optimize workforce coverage during peak hours.
- Developed promotional strategies to attract customers and increase sales volume.
- Ensured compliance with health regulations and company policies consistently.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Motivated and led team members to work together to achieve targets.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
Culinary Coordinator
Edencrest at The Legacy
Norwalk
10.2019 - 06.2022
- Coordinated daily operations for resident activities and events at senior living community.
- Managed communication between staff, residents, and families to ensure seamless service.
- Organized logistics for transportation services and scheduled appointments for residents.
- Assisted in developing programs that enhance resident engagement and well-being initiatives.
- Supported training sessions for new staff on operational procedures and best practices.
- Maintained accurate records of resident information and program participation data.
- Facilitated team meetings to discuss operational challenges and propose solutions.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies as needed.
Supervisor, Cook
Mercy Rehabilitation Hospital
Clive
09.2018 - 06.2019
- Prepared nutritious meals according to dietary guidelines for patient needs.
- Supervised kitchen staff, ensuring compliance with health and safety standards.
- Developed weekly menus, incorporating seasonal ingredients and patient preferences.
- Managed inventory, ordering supplies to maintain optimal kitchen operations.
- Trained new cooks on food preparation techniques and safety protocols.
- Collaborated with dietitians to modify recipes for specific dietary restrictions.
- Maintained cleanliness of kitchen equipment and work areas during shifts.
- Implemented efficient cooking methods to enhance food quality and presentation.
Deli Clerk
Price Chopper Supermarkets
Urbandale
03.2016 - 05.2017
- Prepared and assembled deli products for customer orders.
- Maintained cleanliness and organization of workstations and display cases.
- Assisted customers with product selection and special requests.
- Operated slicing machines and other equipment safely and efficiently.
- Monitored inventory levels and communicated needs to management.
- Adhered to food safety standards and company policies consistently.
- Trained new staff on deli procedures and customer service practices.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Painting Assistant
Sani enterprises
Urbandale
07.2013 - 11.2016
- Assisted in preparing surfaces for painting and finishing tasks.
- Maintained and organized painting tools and equipment for efficiency.
- Mixed paint and coatings according to specifications and project needs.
- Collaborated with team members to ensure timely project completion.
- Followed safety protocols to maintain a safe work environment during operations.
- Cleaned and stored equipment after use to extend lifespan and functionality.
- Supported painters by providing necessary materials during projects.
- Communicated effectively with supervisors to clarify project requirements.
- Used power washers or pressure cleaners to remove dirt from exterior walls prior to painting.
- Helped prepare walls for painting by sanding rough spots or filling holes with putty.
- Organized supplies such as brushes, rollers, tapes for easy access during jobsite work.
- Ensured that all safety protocols were followed at all times while working on the job site.
- Assisted lead painter with prepping, painting, and clean-up of workspaces.
- Performed minor repairs on surfaces to be painted prior to application of paint.
Assistant Teacher
Day care (Traditions)
Urbandale
10.2011 - 11.2012
- Supported lead teachers in daily classroom activities and lesson planning.
- Assisted in maintaining a safe and engaging learning environment for children.
- Facilitated group activities to promote social skills and teamwork among students.
- Collaborated with parents to discuss child development and behavior progress.
- Implemented age-appropriate educational games to enhance learning experiences.
- Organized classroom materials and supplies for efficient daily operations.
- Monitored children's behavior and provided guidance as needed during playtime.
Service Clerk
Dahl's
West Des Moines
02.2012 - 07.2012
- Assisted customers with product inquiries and store navigation.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and ensured product displays were organized and appealing.
- Maintained cleanliness and organization of work areas throughout the store.
- Trained new staff on store policies and operational procedures thoroughly.
- Ensured compliance with company policies regarding returns, exchanges, refunds.
- Placed inventory orders and restocked office supplies, toiletries and printer paper.
Teller
Equifax
West Des Moines
12.2011 - 01.2012
- Processed customer transactions efficiently and accurately.
- Maintained cash drawer and balanced daily transactions.
- Provided exceptional customer service to address inquiries and concerns.
- Assisted customers with account inquiries and product information.
- Educated clients on financial products and services available.
- Collaborated with team members to improve branch operations.
Store Clerk
Dahl's foods
West Des Moines
04.2009 - 09.2011
- Assisted customers with product inquiries and recommendations.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of store areas throughout shifts.
- Trained new staff on store policies, procedures, and customer service standards.
- Handled customer complaints by providing effective solutions and support.
- Assisted customers in locating products and provided recommendations based on needs.
- Managed store's social media accounts to engage with customers and promote products.
- Coordinated with suppliers and vendors for timely delivery of goods.
Hostess
Russian restaurant
03.2008 - 04.2009
- Greeted and seated guests in a warm, friendly manner.
- Managed reservation system and coordinated seating arrangements.
- Provided menus and explained daily specials to customers.
- Collaborated with kitchen staff to ensure efficient service flow.
- Assisted in training new hostesses on restaurant procedures.
- Handled customer inquiries and resolved seating conflicts promptly.
- Maintained cleanliness and organization of the front entrance area.
- Monitored dining area to ensure guest satisfaction throughout meals.
- Greeted guests warmly upon arrival, seating them promptly.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Education
Some College (No Degree) - 12 Grades
Valley High School
West Des Moines, IASkills
- Organizational skills
- Food service management
- Restaurant experience
- Attention to detail
- Kitchen experience
- Food handling
- Leadership
- Meal preparation
- Hiring
- Kitchen management
- Sales
- Linguist Experience
- Painting
- Teamwork
- Host/Hostess
- Retail management
- Budgeting
- Cash handling
- Catering
- Team management
- Translation
- Supervising experience
- Culinary experience
- Restaurant management
- Employee relations
- Interpretation
- Financial services
- Different files
- Food preparation
- Employee engagement
- Staff training
- Management
- Cooking
- Team development
- Team building
- Cost control
- Quality control
- Customer engagement
- Event coordination
- Supply chain efficiency
- Marketing strategies
- Problem solving
- Food safety
- Effective communication
Certification
• Proctor Certificate of Training issued on: 06/01/25, good until 06/01/28
• ServSafe Certification 05/01/22 to 05/01/27
• Valid Driver's License
• ServSafe Certification 05/01/22 to 05/01/27
• Valid Driver's License
Languages
- Russian
- English, Fluent
- Russian, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Food Service Manager
Hy-Vee, Inc.
10.2025 - 11.2025
General Manager
Noodles & Company
03.2024 - 10.2025
Certified Training General Manager
Noodles & Company
08.2022 - 11.2025
Assistant General Manager (AGM)
Noodles & Company
08.2022 - 09.2025
Culinary Coordinator
Edencrest at The Legacy
10.2019 - 06.2022
Supervisor, Cook
Mercy Rehabilitation Hospital
09.2018 - 06.2019
Deli Clerk
Price Chopper Supermarkets
03.2016 - 05.2017
Painting Assistant
Sani enterprises
07.2013 - 11.2016
Service Clerk
Dahl's
02.2012 - 07.2012
Teller
Equifax
12.2011 - 01.2012
Assistant Teacher
Day care (Traditions)
10.2011 - 11.2012
Store Clerk
Dahl's foods
04.2009 - 09.2011
Hostess
Russian restaurant
03.2008 - 04.2009
Some College (No Degree) - 12 Grades
Valley High School