Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Thomas

Indianapolis,IN

Summary

Accomplished Store Manager with a proven track record at Party City, enhancing customer satisfaction and streamlining operations. Expert in inventory management and shift scheduling, I excel in fostering team cohesion and driving sales through innovative merchandising. My leadership is marked by a commitment to problem-solving and exceptional customer service, significantly boosting store performance.

Overview

36
36
years of professional experience

Work History

Store Manager

Party City
07.1999 - Current
  • Oversaw daily operations for seamless store functioning.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Store Manager

Lane Bryant
01.1993 - 07.1999
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Shift Supervisor

CVS
06.1989 - 12.1992
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Education

Sheepshead Bay High School
Brooklyn, NY
1989

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Inventory management
  • Store merchandising
  • Retail inventory management
  • Shift scheduling

Timeline

Store Manager

Party City
07.1999 - Current

Store Manager

Lane Bryant
01.1993 - 07.1999

Shift Supervisor

CVS
06.1989 - 12.1992

Sheepshead Bay High School

Similar Profiles

CREATE PROFILE
Tanya Thomas