Tanya Thomes

Work History

Bar/ Service Mngt

Nosh Eatery

03.2021 - Current

Increased team productivity with effective communication and collaboration strategies.
Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
Provided exceptional service to clients, fostering strong relationships and repeat business.
Streamlined work processes by implementing efficient organizational systems and procedures.
Maintained high customer satisfaction standards to meet or exceed targets.
Followed safety protocols while working, avoiding accidents and injuries.
Confirmed excellent customer service by quickly resolving customer concerns.
Responded to customer requests efficiently and with knowledgeable assistance.
Removed safety hazards, soiled items, and trash from customer areas.
Monitored and maintained organized work space, confirming efficient operations.

In-Home Caregiver

Right At Home Realty

10.2020 - 09.2021

Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Improved client well-being by providing personalized and compassionate in-home care services.
Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
Maintained client confidentiality at all times, ensuring sensitive information was secure and only shared with authorized personnel.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Maintained detailed records of client information, including medical history, personal preferences, goals, and care plan updates.
Advocated for client well-being by participating in care plan meetings and offering valuable insights based on firsthand experience with the individual''s needs.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor''s orders.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Ensured proper body mechanics while transferring or repositioning clients to prevent injury to both caregiver and client alike.
Supported the physical health of clients through regular exercise routines tailored to individual abilities and limitations.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Continually pursued professional development opportunities to enhance skill set as an In-Home Caregiver through workshops, conferences, or online courses.
Constructed cognitively stimulating activities.
Trained new staff members on best practices for home health care.

Housekeeping/ Pet Sitting

Private Contract

07.2016 - 09.2020

In-Home Caregiver

Private Contract

11.2013 - 03.2018

Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
Assisted disabled clients to support independence and well-being.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Followed nutritional plans to prepare optimal meals.
Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
Provided transportation and appointments management.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Maintained detailed records of client information, including medical history, personal preferences, goals, and care plan updates.

Bartender/ Server

Saquaro Lake AZ

11.2011 - 01.2014

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Obtained cash bank and stocked service bar to prepare for operation.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Boosted beverage sales, designing and promoting range of signature cocktails.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bussed and reset tables to keep dining room and work areas clean.
Handled cash transactions accurately, contributing to balanced daily financial reports.

Bar Manager

Garfields Sports Bar

07.2009 - 11.2011

Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.

Bar Manager

Benchwarmers Pub

05.2005 - 01.2009

Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Crafted special drink and cocktail menu items for seasonal offerings.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Streamlined inventory management for optimal stock levels and reduced waste.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Enhanced team productivity through effective scheduling and task delegation.
Improved customer service rankings by resolving issues quickly and accurately.
Collaborated with kitchen team for seamless integration of food and beverage offerings.
Coordinated themed nights attracting different demographics expanding overall clientele.
Handled customer complaints professionally, resolving issues promptly and effectively.
Resolved customer complaints with empathy and efficiency, maintaining high level of customer service.
Coordinated with kitchen to improve speed and quality of food service, enhancing overall customer experience.
Developed marketing strategies to attract wider customer base, increasing foot traffic during off-peak hours.

Summary

Overview

Work History

Bar/ Service Mngt

In-Home Caregiver

Housekeeping/ Pet Sitting

In-Home Caregiver

Bartender/ Server

Bar Manager

Bar Manager

Education

GED -

Skills

Timeline

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