Tanya Trudeau
Churchville,NY
Summary
I am a versatile skilled person with experience in many areas.Recognized for exceptional attention to detail and effective communication, I thrive in collaborative environments, ensuring safety compliance while delivering high-quality results. Passionate about enhancing patient care through innovative solutions and teamwork.
Overview
25
25
years of professional experience
Work History
Dental Laboratory Technician
Hybridge
Rochester , NY
11.2021 - Current
- Adhered strictly to safety protocols while operating heavy machinery within the lab environment.
- Modeled patient mouth to produce accurate fits by using dental impression plaster and molds.
- Molded wax over denture set-ups to form full contours of artificial gums.
- Used articulators and micrometers to check conformance of appliances and occlusion accuracy.
- Created models of patients' mouth by pouring plaster into dental impressions and allowing plaster to set.
- Repaired existing prosthetics including relines, rebases, repairs and adjustments.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Medical Assistant
WellNow Urgent Care
Rochester
12.2021 - 08.2023
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Positioned patients properly during examination or treatment for comfort and safety.
- Provided assistance to medical staff in performing minor surgical procedures.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Instructor 2
American Red Cross
West Henrietta, New York
02.2000 - 11.2018
- Monitored student behavior in accordance with school policies and procedures.
- Maintained evening or weekend hours to provide students with additional support.
- Leveraged technology and provided instructional materials to facilitate active learning.
- Managed classroom behavior effectively using positive reinforcement strategies.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Adapted instructional materials to meet the needs of diverse learners.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Upheld cleaning protocols to maintain safe environment.
- Monitored student behavior in order to maintain an effective teaching environment.
- Remained calm and patient in student interactions to support individual growth and development.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Maintained accurate records of student attendance, assessments and progress reports.
- Coordinated and facilitated training, encouraging group participation and ownership.
- Assessed student progress through quizzes, tests, and projects.
- Participated in workshops, trainings and conferences to improve educational skills.
- Attended meetings, training and activities to enhance skills and credentials.
- Led students through safety procedures for active shooter and fire drills.
- Planned laboratory experiments that would reinforce concepts taught during lectures or seminars.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Encouraged students' critical thinking skills by facilitating classroom discussions.
- Provided individualized support for struggling learners.
- Maintained accurate records to comply with federal, state and local standards.
- Provided individualized instruction to students to improve their academic performance.
- Used electronic equipment and materials to develop and orientate technical skills.
- Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior.
- Used videos, lectures and moderated discussions to engage students during class.
- Employed variety of teaching styles to respond to needs of diverse learners.
Regulatory Compliance Specialist
American Red Cross Blood Services
West Henrietta, New York
02.2000 - 10.2018
- Conducted internal audits of processes and procedures to assess compliance with FDA
- Submitted applications and amendments to regulatory agencies.
- Obtained and distributed updated information regarding domestic or international laws, guidelines and standards.
- Created systems for tracking changes in regulations, ensuring employees are aware of any updates or modifications.
- Maintained records of all communications concerning regulatory matters including emails, memos and letters.
- Monitored industry trends in order to anticipate changing regulations and recommend necessary adjustments within the organization's operational framework.
- Assisted in developing training programs for employees regarding regulatory changes and their implications for business practices.
- Developed, implemented, monitored and maintained a regulatory compliance program.
- Produced and filed applications and related documentation for regulatory procedures.
- Participated in meetings between senior management and external stakeholders concerning regulatory matters.
- Managed regulatory change required by new and revised laws and regulations, communicating complex requirements and identifying operational impacts.
- Established working relationships with regulatory agencies.
- Collaborated with other departments to develop strategies for mitigating risk associated with non-compliance.
- Established and oversaw and regulatory procedures.
Education
Associate of Applied Science - Medical Laboratory Science
Clinton Community College
Plattsburgh, NY05-1995
Skills
- Dental modeling
- Prosthetic repair
- Equipment operation
- Safety compliance
- Team collaboration
- Task prioritization
- Laboratory procedures
- Patient assistance
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Anatomical wax carving
Timeline
Medical Assistant
WellNow Urgent Care
12.2021 - 08.2023
Dental Laboratory Technician
Hybridge
11.2021 - Current
Instructor 2
American Red Cross
02.2000 - 11.2018
Regulatory Compliance Specialist
American Red Cross Blood Services
02.2000 - 10.2018
Associate of Applied Science - Medical Laboratory Science
Clinton Community College
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