Tanya Underdown
Rocklin,CA
Summary
Professional property management expert with proven experience in overseeing diverse property portfolios. Skilled in tenant relations, lease negotiations, and budget management. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, organized, and effective in driving property value and performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Portfolio Manager
FPI Management
Folsom, California
07.2022 - Current
- Managed diverse portfolios to ensure proper alignment with client objectives. Facilitated portfolio performance review and implemented new strategies.
- Completed annual budgets for operating and capital expenses and prepared monthly variance reports.
- Mentored and trained team members, sharing knowledge on portfolio management techniques and fostering professional development.
- Led internal marketing meetings to improve company policies, establish effective referral programs, and cultivate strong relationships throughout Placer teams.
- Negotiated favorable terms with external service providers to reduce costs while maintaining high-quality services for clients.
- Managed the verification process for payroll, vendor payments, commissions, and other accounting disbursements, ensuring accuracy and compliance.
- Managed the onboarding of several acquired properties, overseeing due diligence, operational setup, vendor service integration, and staff transitions.
- Proactively addressed tenant issues and complaints, ensuring timely and effective resolutions to maintain high satisfaction.
Community Director
FPI Management, Inc.
Folsom, California
01.1996 - 07.2022
- Cultivated positive relationships with residents, staff, management, and clients to achieve property goals.
- Analyzed market trends extensively to develop and implement innovative marketing and pricing strategies.
- Managed budget performance by rigorously analyzing monthly variance reports and implementing targeted expense reduction measures.
- Developed and executed resident programs and retention initiatives to foster community and satisfaction.
- Mentored new team members, sharing best practices for rapid professional growth and organizational contribution.
- Ensured strict compliance with all housing and safety regulations.
- Managed all accounting functions related to tenant move-in and move-out, guaranteeing accuracy
- Drove and sustained high occupancy rates by strategically implementing proactive marketing and targeted advertising campaigns.
Education
No Degree - Liberal Arts
American River College
Carmichael, CASkills
- Excellent management, negotiation and interpersonal skills
- Client relationship management
- Strong writing, critical thinking and communication skills
- Skilled in Microsoft Excel and Word, Yardi Voyager, On-site, Realpage
- Motivated, results-driven, able to multitask and work under high stress, fast-paced situations with emerging and multiple responsibilities
Certification
- Successful Marketing Rental Property Certificate
- Real Estate Principal Certificate
Timeline
Portfolio Manager
FPI Management
07.2022 - Current
Community Director
FPI Management, Inc.
01.1996 - 07.2022
No Degree - Liberal Arts
American River College
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