Overview
Work History
Education
Skills
Volunteer Experiences
Timeline
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Tanya Vaid

Phoenix,AZ

Overview

1
1
year of professional experience

Work History

Front Office Receptionist

Valley GI Consultants
06.2023 - 08.2023
  • Enhanced patient experience by efficiently managing appointment scheduling and confirming appointments in a timely manner.
  • Streamlined front office operations for increased efficiency by effectively organizing patient records and documents.
  • Reduced patient wait times with proficient multitasking, handling phone calls, and managing walk-in patients simultaneously.
  • Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly.

Back Office Assistant

Clinica Hispaña Of The West Valley
05.2023 - 09.2023
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Directed patients to exam rooms and prepared for physician examinations.

Clinical Research Assistant

Elite Clinical Studies
01.2023 - 05.2023
  • Enhanced patient recruitment by developing targeted outreach strategies and materials for clinical trials.
  • Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
  • Assisted principal investigators in evaluating treatment outcomes by conducting thorough assessment of patient data.

Education

Some College (No Degree) -

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ

High School Diploma -

Mountain Ridge High School
Glendale, Arizona
05.2024

Skills

  • Team Player
  • Well Organized
  • Responsible
  • Proficient verbal and written communication
  • Comfortable speaking 5 Languages (Hindi, Punjabi, Urdu, English, and Spanish)
  • Self-Motivated
  • Compassionate and Understanding
  • Comfortable using Amazing Charts and GI Cloud EMR systems
  • Payment Processing
  • Appointment Scheduling
  • Inventory Management
  • Data Entry
  • Schedule Coordination

Volunteer Experiences

  • Saint Vincent de Paul Tutor (2019-present): Personalized tutoring for underprivileged children in core subjects inside a classroom-oriented environment, average grades improved by 5 percent
  • Phoenix Family Medical Clinic Lead Translator Coordinator (2021-present): Coordinating patients in a refugee clinic with in-person translators for specialist appointments ranging from cardiology to physical therapy
  • Banner Estrella Hospital Volunteer (2022): Experience with customer service in the gift shop and transporting patients and items throughout the hospital
  • City of Peoria Youth Advisory Board Member (2021): Experience with organizing and volunteering in 8 community events aimed to improve health of the youth, specifically adolescents, in Peoria
  • MAGIC Dance Arts Inc. Dance Buddy (2020): Virtually assisted dance classes for neurodiverse children to provide an outlet for creative expression during the pandemic

Timeline

Front Office Receptionist

Valley GI Consultants
06.2023 - 08.2023

Back Office Assistant

Clinica Hispaña Of The West Valley
05.2023 - 09.2023

Clinical Research Assistant

Elite Clinical Studies
01.2023 - 05.2023

Some College (No Degree) -

Maricopa Community Colleges - Rio Salado Community College

High School Diploma -

Mountain Ridge High School

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Tanya Vaid