Tanya Varah

• Designed and executed event logistics, ensuring seamless coordination across multiple vendors.
• Developed detailed project timelines for planning and executing various events.
• Collaborated with clients to determine event objectives and tailor experiences accordingly.
• Led team meetings to align strategies and enhance communication among stakeholders.
• Evaluated vendor performance post-event, implementing improvements for future projects.
• Coordinated with participating vendors during event planning.
• Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
• Managed event logistics and operations.
• Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
• Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
• Corresponded with clients to answer questions and resolve issues.
• Optimized event layouts and floor plans to maximize attendee flow and overall experience, minimizing congestion in high-traffic areas.

• Directed strategic planning and execution of high-profile events, ensuring alignment with organizational goals.
• Collaborated with cross-functional teams to develop innovative event concepts and enhance attendee experiences.
• Managed vendor relationships, negotiating contracts and optimizing service delivery for event logistics.
• Oversaw budget management, implementing cost-saving measures while maintaining quality standards for events.
• Responsible for Event Planners and Banquet Department rebuild post covid era, including client recovery.

• Built strong relationships with clients by following up on previous purchases and suggesting new products.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Reduced workflow inconsistencies by recruiting and hiring capable staff members.
• Communicated best practices among on-site and external personnel to align efforts and goals.
• Facilitated change management activities for department and staff of up to 20 individuals.
• Prepared quotes for new services and composed budgets.
• Initiated staffing service consultations with customers by questioning to learn customer needs and preferences.
• Delegated daily tasks to over 18 employees to provide development opportunities.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.

• Performed sourcing, interviewing, negotiations, and hiring.
• Reviewed applications and resumes to support hiring activities.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for classes of 20 new employees every two weeks.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new hiring processes.

• Maintained friendly and professional customer interactions.
• Assessed employee performance and developed improvement plans.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Engaged employees in business processes with positive motivational techniques.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
• Created strategies to develop and expand existing customer sales, resulting in increased sales by 10% year over year and diversified client portfolio.
• Responsible for monthly financial performance to P & L
• Create/Draft annual budgets per company goal directives
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Consulted customers to boost product sales and services
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
• Generated financial and operational reports to assist management with business strategy
• Engaged employees in business processes with positive motivational techniques
• Developed and delivered polished sales presentations in order to highlight product and service quality

• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
• Managed recruitment team and educated and mentored new advisors.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 300+ new contractors ongoing.
• Devised hiring and recruitment policies for 300+ contract employee branch.

On-Site Staffing Consultant for Volt providing service to Puget Sound Energy staffing of Administrative, Engineering and IT contract Employees.

• Upsold and earned new opportunity to support call center business and through program development and service Volt was awarded all call center customer service recruitment fulfillment needs and increased contractor headcount for program by 60 and increased program sales revenue from $1.5million annually to $3 million annually within 3 years through relationship building, product knowledge and quality assurance and lowering attrition.

• Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
• Created and presented quarterly business reviews to client stakeholders highlighting successes, areas for improvement and compliance with contractual obligations.
• Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
• Addressed and resolved technical, financial and operational concerns by working with team members and directors particularly proper invoicing and management of cost centers and reporting. Implementing new process to create more accurate invoices.
• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
• Created and presented data using MS Excel spreadsheets and other MS Office tools.

• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Achieved 3 consecutive months of highest revenue in branch History through client staffing placements.
• Closed $170k in Direct Placement fees first year in position which was a new branch record.
• Conducted soft and cold calls via phone to dormant and new clients.
• Participated in person sales visits to new and existing clients.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Operated and maintained applicant tracking and candidate management systems.
• Developed recruiting strategies to identify qualified candidates and build network.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Verified applicant references and employment details.
• Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs

Directed all food & beverage operations at the hotel including restaurant, lounge, room service, banquets, catering sales, and kitchen operations. Also served as the Assistant General Manager. Executive team member responsibilities included budget compliance and participation in creating the annual budget.

• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Increased food & beverage profits by $40,000 in first 6 months.
• Implemented liquor control system in Beverage Department
• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Motivated staff to perform at peak efficiency and quality.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Oversaw food preparation and monitored safety protocols.
• Hired, trained and coached department managers for catering, banquets, restaurant and lounge.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines

Started as Banquet Manager and was promoted to Beverage Manger in 1995.

As Banquet Manager I was responsible for all aspects of banquet department including hiring, training, scheduling, meeting labor budgets, event set-up, AV requirements, execution, meal service, and tear down.

• Worked with customers to understand needs and provide excellent service.
• Monitored company inventory to keep stock levels and databases updated.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Awarded Company Pace Setter Award for cost savings, resulting in a $65,000 increase in departmental profits and was promoted to Beverage Manager.

As Beverage Manager, I managed a busy hotel night club, banquet beverage service and oversaw all restaurant sales of alcoholic beverages at the hotel.

• Managed bar and wait staff and directed hiring program.
• Purchased beverage stock and handled all inventory needs.
• Designed beverage menus.
• Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
• Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
• Developed ongoing training initiative to improve beverage knowledge of serving employees.
• Public relations with local police and liquor board agents
• Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Team won company wide Corona upsell contest.
• Recipient of Company wide Pace-Setter award for increasing profits by $50,000 from previous year while decreasing guest incidents and liability.
• Promoted to Food & Beverage Director in Eureka, CA

During the summer season, I was one of four managers overseeing a department of 50 employees on a fifteen hundred acre resort. The department grossed 3.5 million during a six month season catering, breakfasts, lunches, dinners, pool-side parties, weddings, cocktail hours, barbecues, ice show buffet, sleigh ride dinners, golf course breaks and company conferences such as Allen & Company, Budweiser, Les Schwab.

• Liaised with catering department about event changes and implemented requested adjustments.
• Organized banquet storage and surrounding areas to facilitate access to products and materials.
• Interpreted instructions to schedule and set up events to client specifications.
• Provided exceptional service to guests by immediately addressing needs and requests.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
• Set up and broke down conference and banquet rooms to meet facility standards and specifications.
• Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
• Oversaw timeliness and quality of food delivery at high-volume events.
• Directed and managed banquet functions for 10 to 1000-person event.
• Hired and trained new employees, demonstrating best methods for serving clients and guests.
• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Upsold AV and Food Services
• Met with customers at end of function for bill sign off and insuring satisfaction service was delivered.

In the Winter Season I managed Restaurants depending on where I was assigned. I managed 3 restaurants during my tenure.

• Purchased adequate quantities of food, beverages, equipment and supplies.
• Maintained safe working and guest environment to reduce risk of injury and accidents.
• Interacted positively with customers while promoting hotel facilities and services.
• Developed, implemented and managed business plans to promote profitable food and beverage sales.
• Reconciled cash and credit card transactions to maintain accurate records.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
• Correctly calculated inventory and ordered appropriate supplies.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
• Led and directed team members on effective methods, operations and procedures.
• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Created fun team building activities to engage staff in up-selling to meet revenue targets.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Carefully interviewed, selected, trained and supervised staff.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.