TANYA VECCHIONE
Assistant Property Manager
Holliston,MA
Summary
Assistant Property Manager with three years experience supporting two Property Managers with day-to-operations of 5-6 condominiums of various sizes. Proficient at solving resident issues, preparing correspondence and mailings, maintaining residents' records, and reviewing residents' financial accounts in a timely manner. Highly adept at building relationships with team members, residents, vendors, real estate agents, and unit managers to further specific goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Dannin Management
Brookline, MA
06.2019 - Current
- Perform administrative functions such as fielding phone calls and emails, scheduling vendors, and preparing correspondence using many platforms.
- Oversee condo owner and tenant questions and concerns promptly and appropriately, calling in service vendors and other support services as needed.
- Manage maintenance projects, notifying appropriate individuals of updates, delays and schedule changes.
- Maintain resident records and property information at all times.
- Monitor collection of HOA and leasing fees.
- Follow up on delinquent owners and tenants, coordinating late or collection procedures as needed.
- Process condo sales in busy market from initial correspondence to delivering 6D certificate.
- Act on behalf of property managers in their absence.
- Foster strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Sales Agent and REALTOR ®
Berkshire Hathaway HomeServices Page Realty
Medway, MA
05.2016 - 04.2019
- Coordinate and successfully close residential real estate transactions.
- Research and evaluate prospective properties for both sellers and buyers.
- Guide buyers and sellers with proven sales strategies.
- Market myself and real estate using social media, video, landing pages, postcards, and "pop-bys."
- Confer with lenders, title companies, attorneys, and other professionals to ensure that terms and conditions of clients' contracts are met.
- Collaborate with other BHHS agents, in all 3 offices, for smoother transactions and to generate business.
Editor
self-employed
05.2011 - 08.2011
- Edited and proofread more than 100 pages of manuscript (his dossier) on the service and research of a candidate for tenure and promotion to Assistant Professor at Northeastern University's College of Business Administration.
- Taught business professor mini-lessons on simplifying language to convey message.
- Candidate was given tenure and promoted.
Senior Editor
Houghton Mifflin Harcourt
Boston, MA
05.2005 - 12.2008
- Oversaw the development, customization and editorial production of Reading teaching guides for state adoptions.
- Managed developers and staff to customize both written and online teacher and student support to align with state standards.
- Collaborated with marketing staff and clients to thoroughly understand delivery requirements.
- Exercised knowledge of market research, state standards and specific client needs to make page and layout recommendations to management.
- Mentored new editors to foster strong teamwork, efficiency and model problem solving behaviors.
- Consulted with IT groups on the Houghton Mifflin Shared Intermediary (HMSI) online system launch.
- Approved information for accuracy and standards compliance.
- Trained editors, designers, and associates in project guidelines, process and expectations.
Editor
Houghton Mifflin Harcourt
Boston, MA
03.2000 - 05.2005
- Reviewed, edited, rewrote and proofread manuscripts for elementary teacher guides, meeting tight deadlines to deliver books on time.
- Managed relationships with authors and freelancers to produce competitive products in the marketplace.
- Organized and coordinated the work of associate editors assigned to the Grade 1 and Grade 2 teacher guide projects.
- Anticipated potential problems and kept management apprised of any issues warranting their involvement.
- Promoted to Senior Editor.
Education
Real Estate Salesperson License, REALTOR® -
Commonwealth of Massachusetts
2016
Master of Science - Curriculum Development and Special Education
Lesley College
1999
Bachelors of Science - Elementary Education
University of Delaware
1997
Skills
- Customer Service
- Verbal and Written Communication
- Multitasking and Prioritization
- Complex Problem Solving and Dispute Handling
- Sale and Rental Recordkeeping
- Community Association Support
- Property Showing
- Relationship Building
Additional Information
- Microsoft Office Suite, Pilera property management software. Dropbox, MLS, DotLoop
Certification
- CNP - Certified Notary Public
Timeline
Assistant Property Manager
Dannin Management
06.2019 - Current
Sales Agent and REALTOR ®
Berkshire Hathaway HomeServices Page Realty
05.2016 - 04.2019
Editor
self-employed
05.2011 - 08.2011
Senior Editor
Houghton Mifflin Harcourt
05.2005 - 12.2008
Editor
Houghton Mifflin Harcourt
03.2000 - 05.2005
Real Estate Salesperson License, REALTOR® -
Commonwealth of Massachusetts
Master of Science - Curriculum Development and Special Education
Lesley College
Bachelors of Science - Elementary Education
University of Delaware
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