Tanya Venzor
El Paso,TX
Summary
Dedicated and compassionate professional with a proven track record in healthcare and senior care settings, seeking a challenging role as a Behavioral Health Specialist. Offering a unique blend of experience in Senior Care/Healthcare and a Bachelors in Psychology, bringing a deep understanding of patient support, interpersonal skills, and a commitment to enhancing the mental well-being of individuals.
Overview
4
4
years of professional experience
Work History
Receptionist /Resident Assistant
The Montevista At Coronado Stellar Living
04.2023 - Current
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted in over 10 resident referrals and discharges.
- Provided crisis intervention and support services to residents to minimize intensity of emotional, mental and behavioral reactions to crisis.
- Coordinated with drivers to schedule transportation and schedule Dr.'s Appointments. As well as providing residents with health care resources.
- Followed up with families of discharged patients to ensure adequate medical supplies and resources were provided upon discharge.
Sales Associate
TJMAXX
11.2019 - Current
- Trained over 10 employees on best practices and protocols to drive optimal productivity.
- Greeted customers with energy and enthusiasm, analyzed prospects' behavior, built rapport, championed servies being offered and presented enticing opportunity to become cardholder.
- Handled 92 transactions on average daily, ensuring accurate cash and credit transactions, balanced cash drawer and maintained clean and organized checkout area.
- Clerical duties included: providing proficient customer service over phone calls, keeping mark-down, mark-out, and lost merchandise files up to date, and filing sales of high-ticket items.
Education
Bachelor of Arts - Psychology
New Mexico State University
Las Cruces, NM12.2022
Associate of Arts - Psychology
El Paso Community College
El Paso, TX05.2018
Skills
- MOS Certification - 7 years
- Clerical skills including (but not limited to): Excel Data entry, physical and computer filing and phone call etiquette
- Interpersonal Skills
- Time management
- Transferable Skills
- Ethical Standards
- Administrative Support
Languages
Spanish
Native or Bilingual
Timeline
Receptionist /Resident Assistant
The Montevista At Coronado Stellar Living
04.2023 - Current
Sales Associate
TJMAXX
11.2019 - Current
Bachelor of Arts - Psychology
New Mexico State University
Associate of Arts - Psychology
El Paso Community College
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