Fulfillment Associate verifying order accuracy, packing customer-specific shipments, and updating inventory through a warehouse management system and handheld scanners. Supports fast, safe order flow by processing picks, completing shipments, and using pallet jacks and hand trucks within a high-volume warehouse setting. Delivers clean, complete orders that align with defined fulfillment standards.
Overview
34
34
years of professional experience
Work History
Team Leader
DNP Imaging
Concord NC
10.2025 - Current
Coordinate daily warehouse activities to keep picking, packing, and shipping work moving smoothly.
Supervise team members during busy shifts and redirect work as priorities change.
Monitor inventory counts and flag discrepancies before they affect order accuracy.
Support onboarding by showing new team members safe work practices and standard procedures.
Fulfillment Associate
Chewy Warehouse
Salisbury , NC
04.2022 - Current
Process [number] orders per shift while maintaining accuracy and completeness across fulfillment tasks.
Verify orders for accuracy and completeness before packing items to customer specifications.
Pack merchandise to customer requirements and fill orders using the standard picking system.
Use handheld scanners to track merchandise through the fulfillment process and update records in the warehouse management system.
Handle pallet jacks and hand trucks in line with safety protocols during daily warehouse movement.
Fill orders quickly and accurately to keep fulfillment work moving throughout the shift.
Team Leader
Aldi Warehouse
Salisbury, NC
08.2019 - 11.2021
Directed and managed a team of 25-30 employees, balancing coverage, task delegation, and daily workflow priorities.
Coordinated staff scheduling, time cards, and vacation or sick leave to support consistent shift coverage.
Maintained compliance with workplace safety regulations and reinforced safe practices across the team.
Conducted performance reviews, delivered feedback, and coached employees to strengthen individual development.
Created training materials and led group trainings on new processes and procedures.
Collaborated with senior leadership and other departments to align goals and share team progress.
Monitored daily workflow, set clear expectations, and resolved problems to keep operations on track.
Supervisor II
Dollar General Distribution
South Boston, VA
01.2006 - 07.2019
Developed and implemented operating procedures that improved workflow consistency, accuracy, and compliance.
Maintained employee performance, attendance, leave, and disciplinary records to support reliable supervision.
Recruited, hired, trained, mentored, and coached employees to strengthen team readiness and performance.
Conducted weekly meetings and provided timely feedback on projects, deadlines, and daily priorities.
Collaborated with other departments, scheduled staff, and used performance reviews to align workflows across teams.
Assistant Manager
Hardees
South Boston, VA
05.1992 - 05.2005
Directed a team of 8-10 employees during each shift, coordinating coverage and daily priorities.
Scheduled shifts and assigned duties to match business demand and maintain smooth service flow.
Monitored attendance, timekeeping, and payroll information to support accurate labor reporting.
Managed customer service inquiries and complaints promptly, maintaining a positive guest experience.
Resolved conflicts between team members and reinforced consistent workplace communication.
Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.
Secured revenue by monitoring transactions and deposits to reduce discrepancies.