Tanya Webb

• Answered customer inquiries regarding store policies and procedures.
• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Issued receipts, refunds, credits or change due to customers.
• Stocked shelves with merchandise when needed.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Ensured compliance with all safety regulations within the store environment.

• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Performed data entry tasks into various computer systems accurately and promptly.
• Handled incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
• Assisted with special projects assigned by management when required.
• Organized conference room reservations for meetings or events.
• Prepared welcome packages for new hires containing relevant paperwork and other important details.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Answered and directed incoming calls using multi-line telephone system.

• Maintained cleanliness and order of assigned areas.
• Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, stairways and other work areas.
• Stocked and ordered all cleaning supplies
• Followed safety regulations when handling hazardous materials or chemicals used for cleaning purposes.
• Performed deep cleaning tasks as needed including carpet shampooing or furniture and upholstery cleaning.
• Removed trash from rooms and replaced liners to wastebaskets.
• Provided excellent customer service by addressing complaints in a timely manner.

Assissted in breaking receptionist. Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.