TANYA WHITE

Qualified [Customer Service specialist with 20 years in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. QUALIFICATIONS: Strong multitasking and workload prioritization ability Experience in a number of software programs including Microsoft Office Time management skills, proven ability to meet deadlines while working under pressure Ability to plan, prioritize and work independently while giving strong attention to detail. Ability to comprehend, analyzes, and interprets complex documents. Ability to solve problems, involving several options in situations. Requires advanced analytical and quantitative skills. Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. A demonstrated ability to make mathematical computations;