A seasonal professional with 15+ years of experience in Cash Management, Client Onboarding, Know Your Customer (KYC), Relationship Management, Client Services, OFAC, Sanction, AML, EDD, Treasury, Account Opening, and Financial Analysis. Effective communicator and quickly adapt to changes. Proven ability to work well under pressure and successfully complete high-pressure tasks.
Overview
12
12
years of professional experience
Work History
Regulatory Onboarding Analyst
Procom (Agency)- Scotiabank
New York, United States
03.2024 - Current
Facilitate the regulatory onboarding of Global Banking and Markets clients by performing quality control on New to Bank and Periodic Refresh KYC requirements
Support in development and ongoing adjustments to the quality controls performed
Provide feedback to personnel the Onboarding Analyst performing KYC onboarding and review work to secure necessary improvements to case quality
Facilitate weekly calls to discuss any onboarding roadblocks with the KYC, First Line of Defense and the Business Team
Support in identifying areas within the KYC process of improvement and recommending potential activities
Client Services Officer-Vice President
Natixis Bank
New York, United States
05.2022 - 12.2023
Managed the vetting processing, ensuring that all related parties (i.e., Sponsor, Borrower, Guarantor, Co-Lender) involved in a syndicated loan deal or FX transaction are fully vetted
Performed quality control review of KYC files submitted by the Relationship Managers to ensure that the KYC has been accurately completed in accordance within the established policies and procedures
Ensured that the client’s data, business activities, products, adverse negative news, and sanction were clearly documented
Assisted the KYC Manager/Team Leader with basic duties including case assignments, case reviews and staff training
Supervised and coordinated the credit, legal and regulatory aspects of the onboarding, off-boarding, periodic reviews and event driven KYC reviews on behalf of the Relationship Managers, Sales and clients
Partnered with the Credit Team to ensure credit documents are up to date (i.e., Interest Derivatives Rates, Syndicated Loans, Domestic and International Letters of Credit, ISDA Agreement, FX Spot Trades and other credit-related documentation
Executed regulatory client onboarding tasks to make sure Dodd Frank regulatory requirements are properly addressed and reflected on the CDD systems
Created monthly and quarterly business lines reports utilizing Power BI, Loan IQ and Tableau to determine whether KPIs and KRIs are exceeded
Spearheaded bi-weekly prioritization meetings with the RM, Vetting and Compliance Advisory Team to discuss deals in the pipeline and any KYC roadblocks for Global Markets, Global Trade, Infrastructure and Energy, Investment Banking and Aviation business lines
Lead Business Analyst
TEKsystems ( Agency)-Mastercard Incorporated
St. Louis, United States
12.2021 - 05.2022
Delivered in-depth and comprehensive financial, operational, customer and high-level system analysis to evaluate settlement risk and propose mitigating solutions for proposed new and enhanced systems and products
Delivered high-quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle
Facilitated in methods of requirements engineering, quality assurance and development in agile projects (i.e., User Stories, Demos, Product and Sprint Backlog)
Facilitated daily scrums, collaborating with cross functional teams, and effectively communicating with stakeholders to set expectations
Acted as a single point of contact to manage the end-to-end client experience during the international onboarding/KYC process for non-complex and complex projects
Tackled multi-entity, multi-jurisdiction client onboardings, products and services implementation
Collaborated with clients and various stakeholders to develop and execute implementation plans utilizing Microsoft Project Plan application
Translated business/KYC requirements into technical specifications for electronic Treasury Services products (i.e., Global ACH, Positive Pay, Check Print and Lockbox)
Supported sales partners, relationship managers and product team with RFP responses, client presentation both in-person and virtual
Delivered technical channels to the clients including Application Programming Interface (API), Host to Host and Chase Connect
Client Onboarding Account and Implementation Manager
Standard Chartered Bank
New York, United States
02.2015 - 07.2021
Onboarded and implemented 100+ clients, averaging 95% satisfaction rate and a project success rate of 98%
Owned and managed the end-to-end account opening process for Multinational Corporations, Financial Institutions, Public Sectors, Development Organization and Broker Dealers in Africa, APAC, Middle East and EMEA
Coordinated client's onboardings and approvals across multiple functions/units (i.e., Front Office, Operations, Taxation, Legal and Compliance), all in a high pressure and time sensitive environment
Supported projects by coordinating and participating in UAT and conducting post go-live monitoring via Standard Chartered Bank electronic banking portal
Validated and performed client due diligence searches utilizing various 3rd party and internal databases (i.e., LexisNexis, World Check and Bankers Almanac)
Performed negative news and positive reputation checks, escalated true match and material alerts including PEP forms to the Compliance Advisory Team
Assisted in Regulator and Internal Audit related inquiries
Effectively managed account maintenance and administrative functions (i.e., authorized signature updates, wire transfers, account closings, account dormancy removals, and change of operational address)
Backed up leadership for the Relationship Managers, managing any audit and KYC related matters
Identified cross sell opportunities of USD 980MM in deposits that generated USD 2MM in annual revenue
KYC Analyst
Standard Chartered Bank
New York, United States
11.2012 - 02.2015
Independently and performed due diligence on new and existing clients to ensure any changes in risk rating including FINCEN and operational risk factors were reviewed
Analyzed and validated client’s information, KYC related documentation, Politically Exposed Person (PEP) and adverse negative news to determine reputational risk at the firm
Maintained detailed tracking of KYC files status and other customer record activities to ensure completion within required deadlines
Acted as a liaison for the Transaction Monitoring Unit when additional CDD information was required to close out their investigations of money laundering
Managed the USA Patriot Act and FATCA remediations
Conducted sanctions screening of real-time and post-transactional alerts in the Bank's automated sanction screening solution for potential violations of OFAC
Acted as a subject matter expert on required KYC documentation (i.e
Formation documents, Wolfsberg questionnaire, tax form, financial statements, etc) along with partnering with the RMs and Sales Teams to review legal documents to meet all regulatory and internal policies