Summary
Overview
Work History
Education
Skills
Timeline
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Tanya Zook

Eden

Summary

Versatile and dynamic, with a proven track record at Eden Cafe, I excel in creativity in cooking and adaptability, enhancing event experiences through unique presentations and efficient multitasking. Skilled in food safety and customer service, I significantly contribute to team success and client satisfaction.

Overview

11
11
years of professional experience

Work History

Catering Cook

Eden Cafe
11.2019 - Current
  • Promoted excellence in food quality and presentation for kitchen staff.
  • Increased event capacity by effectively multitasking, simultaneously preparing multiple dishes while maintaining consistency in taste and presentation.
  • Showcased creativity through unique dish presentations that impressed clients and enhanced their overall experience at events.
  • Demonstrated adaptability by adjusting to various event formats, including buffets, plated dinners, and food stations, ensuring seamless execution.
  • Developed strong relationships with vendors to ensure the consistent delivery of fresh, high-quality ingredients for catering orders.
  • Ensured food safety compliance by strictly adhering to sanitation guidelines and maintaining a clean workspace at all times.
  • Maintained open communication with front-of-house staff to guarantee seamless service during catered functions.

Receptionist

Kewaskum Veterinary Clinic
08.2013 - 11.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Reduced waiting times for visitors by implementing more efficient check-in process.

Education

Mayville High School
Mayville, WI
03.1999

Skills

  • Leadership qualities
  • Food safety
  • Food preparation
  • Knife skills
  • Creativity in cooking
  • Adaptability in kitchen
  • Sanitation practices
  • Food presentation
  • Kitchen sanitation
  • Safe food handling
  • Salad assembly
  • Workstation preparation
  • Teamwork
  • Customer service
  • Problem-solving
  • Cleaning and organization
  • Time management
  • Multitasking
  • Works Well Under Pressure
  • Reliability

Timeline

Catering Cook

Eden Cafe
11.2019 - Current

Receptionist

Kewaskum Veterinary Clinic
08.2013 - 11.2019

Mayville High School

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Tanya Zook