Summary
Overview
Work History
Education
Skills
Timeline
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Camron Brown

Montevallo

Summary

Professional Branch Banker with experience serving bank customers through various offerings. Helpful when processing transactions, opening accounts and cross-selling bank services. Team player quick to assist tellers, managers and other staff with various needs to deliver outstanding service.

Overview

9
9
years of professional experience

Work History

Branch Banker

PNC Bank
11.2021 - Current
  • Delivered exceptional service through effective communication skills, empathy towards clients'' needs, problem-solving abilities, and attention to detail in daily tasks.
  • Optimized branch performance by analyzing key metrics and implementing targeted action plans.
  • Improved customer satisfaction by providing personalized banking solutions and efficient service.
  • Strengthened client relationships, offering tailored financial advice to meet individual needs.
  • Successfully trained five new employees through the Peer Partner Program.
  • Leads the region in HELOC with over one million dollars.
  • Led most bankers in the region in other categories, such as loans, credit cards and investments.

Branch Sales and Service Representative

PNC Bank
11.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained productivity and quality standards at all times.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Provided information about company products and services, and capitalized on upsell opportunities.

Bank Teller

Wells Fargo
06.2017 - 10.2019
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Informed customers of new products and services; ascertained customers' needs, directed customers to a branch representative.

Accessory Installer

Mercedes
07.2016 - 12.2016
  • Mentored junior installers, sharing expertise in techniques and best practices for efficient accessory installation processes.
  • Boosted company reputation through meticulous attention to detail during each accessory installation project.
  • Contributed ideas for process improvements during team meetings, fostering a collaborative atmosphere focused on continuous improvement in the workplace.
  • Provided exceptional customer service, addressing any questions or concerns regarding the installed accessories.
  • Ensured long-lasting accessory performance by adhering to manufacturer guidelines during installations.
  • Assisted with inventory management, tracking available stock, and ordering necessary supplies as needed.
  • Participated in ongoing training opportunities, staying current on industry advancements related to vehicle accessories and installation techniques.

Bank Teller

BancorpSouth
12.2014 - 06.2016
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Education

Bachelor of Science - Psychology

Mississippi State University
Starkville, MS
12.2016

Skills

  • Financial product knowledge
  • Insurance sales
  • Cash handling proficiency
  • Teller Support
  • Portfolio Management
  • Bank services
  • Customer Relationship Management
  • Banking product sales
  • Willing to Learn
  • Attention to Detail
  • Critical Thinking
  • Decision-Making
  • Relationship Building

Timeline

Branch Banker

PNC Bank
11.2021 - Current

Branch Sales and Service Representative

PNC Bank
11.2019 - Current

Bank Teller

Wells Fargo
06.2017 - 10.2019

Accessory Installer

Mercedes
07.2016 - 12.2016

Bank Teller

BancorpSouth
12.2014 - 06.2016

Bachelor of Science - Psychology

Mississippi State University

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Camron Brown