Tanya Hatchett
Recruiter
Fremont,CA
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Highly effective Recruiter well-versed in promoting positive and productive environments. Remains calm and collected in high-stress environments.
Overview
25
25
years of post-secondary education
11
11
years of professional experience
Work History
Talent Acquisition Partner
Chasing Unicorns
Remote
05.2021 - Current
- Established consistent language and methodology for talent discussions, development and succession.
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
Office Support Assistant
Robert Half, Office Team
Fremont, CA
08.2018 - 03.2019
- Increased customer service success rates by quickly resolving issues.
- Managed multi-line telephone system and greeted claimants during office visits.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Behavioral Interventionist
Behavioral Health Works
Hayward, CA
08.2018 - 02.2019
- Observed students' performance and recorded relevant data to assess progress.
- Organized and supervised games and other recreational activities to promote physical, mental and social development.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Behavior Technician
Maxim Healthcare Services
San Jose, CA
05.2018 - 08.2018
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Behavior Technician
Autism Intervention Professionals, AIP
East Bay, CA
12.2017 - 04.2018
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Cashier
Burlington Coat Factory
Newark, CA
05.2017 - 09.2017
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Worked closely with Store Manager or Retail Supervisor to solve problems and handle customer concerns.
Behavior Technician and Early Interventionist
Center for Speech, Language, Occupational, and Behavior Therapy, CLSOT
Fremont, CA
05.2017 - 06.2017
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for over 10 students.
Behavior Technician
Learning ARTS
East Bay, CA
10.2016 - 04.2017
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Remote Customer Service Representative
Postmates
Remote
12.2015 - 10.2016
- Provided primary customer support to internal and external customers in fast-paced environment.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Answered constant flow of customer calls with up to 10+ calls in queue per minute.
Therapist I
Center for Autism and Related Disorders, CARD
Fremont, CA
06.2016 - 09.2016
- Documented all patient information, treatment plans, and patient responses.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Provided tools for clients and families to communicate better and negotiate issues for improved family relationships.
Call Center Customer Service Associate
Fry’s Electronics
San Jose, CA
03.2016 - 08.2016
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
- Documented and detailed calls and complaints using call center's CRM database.
- Addressed escalated customer service issues sent from telephone system to sales, marketing, and management teams to save customer relationships.
- Described and explained details about Fry's Electronics promotions and discount options to inform customers and guide purchasing decisions.
- Answered over 80+ calls per hour to meet fast-paced call center demands.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
Caregiver
Home Instead Senior Care
Union City, CA
05.2015 - 05.2016
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Retail Associate, Warehouse Associate, Production Associate
Adecco Staffing
San Jose, CA
05.2014 - 08.2014
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
General Clerk
Nelson Staffing
Union City, CA
04.2012 - 04.2013
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Direct Support Professional
Arleen’s Care Home
Union City, CA
03.2012 - 03.2013
- Updated patient files with current information about vitals, behaviors and other data relevant to treatment planning.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Maintained appropriate filing of personal and professional documentation.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
Games Associate
California's Great America
Santa Clara, CA
04.2011 - 09.2011
- Kept games display and games areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Customer Service Associate
FedEx Office
Milpitas, CA
03.2008 - 01.2010
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Demonstrated items to customers and created customer awareness, interest and sales.
Retail Associate
JC Penney
Newark, CA
06.2007 - 03.2008
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Skilled using cash register, including processing sales discounts and refunds.
- Expressed to customers passion for company brand, products, services and solutions.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Foods Associate
California's Great America
Santa Clara, CA
06.2005 - 11.2005
- Cooked food per standard recipes with understanding of safe temperatures and cooking procedures.
- Implemented and maintained quality control processes.
- Cleaned tools, plates, trays and areas according to requirements.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed POS transactions, including cash and credit purchases or refunds.
Education
Bachelor of Arts - Psychology
Sacramento State University
Sacramento, CA 01.2019 - 05.2022
Associate of Arts - Psychology & Human Development Studies
Ohlone College
Fremont, CA 08.2004 - 05.2021
Certificate - Office Skills
Heald College
Hayward, CA 04.2012 - 01.2013
High School Diploma -
John F. Kennedy High School
Fremont, CA 08.2000 - 05.2004
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Applicant Tracking Systems
undefinedQuote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Talent Acquisition Partner
Chasing Unicorns
05.2021 - Current
Bachelor of Arts - Psychology
Sacramento State University
01.2019 - 05.2022
Office Support Assistant
Robert Half, Office Team
08.2018 - 03.2019
Behavioral Interventionist
Behavioral Health Works
08.2018 - 02.2019
Behavior Technician
Maxim Healthcare Services
05.2018 - 08.2018
Behavior Technician
Autism Intervention Professionals, AIP
12.2017 - 04.2018
Cashier
Burlington Coat Factory
05.2017 - 09.2017
Behavior Technician and Early Interventionist
Center for Speech, Language, Occupational, and Behavior Therapy, CLSOT
05.2017 - 06.2017
Behavior Technician
Learning ARTS
10.2016 - 04.2017
Therapist I
Center for Autism and Related Disorders, CARD
06.2016 - 09.2016
Call Center Customer Service Associate
Fry’s Electronics
03.2016 - 08.2016
Remote Customer Service Representative
Postmates
12.2015 - 10.2016
Caregiver
Home Instead Senior Care
05.2015 - 05.2016
Retail Associate, Warehouse Associate, Production Associate
Adecco Staffing
05.2014 - 08.2014
Certificate - Office Skills
Heald College
04.2012 - 01.2013
General Clerk
Nelson Staffing
04.2012 - 04.2013
Direct Support Professional
Arleen’s Care Home
03.2012 - 03.2013
Games Associate
California's Great America
04.2011 - 09.2011
Customer Service Associate
FedEx Office
03.2008 - 01.2010
Retail Associate
JC Penney
06.2007 - 03.2008
Foods Associate
California's Great America
06.2005 - 11.2005
Associate of Arts - Psychology & Human Development Studies
Ohlone College
08.2004 - 05.2021
High School Diploma -
John F. Kennedy High School
08.2000 - 05.2004
Similar Profiles
Ma Cristina SambranaMa Cristina Sambrana
Childcare Lead Educator at Unique UnicornsChildcare Lead Educator at Unique Unicorns
Mayukh Guha ThakurtaMayukh Guha Thakurta
Independent Creative Director / Writer/Senior Brand Manager at Multiple SMEs, Unicorns, Agencies, and BrandsIndependent Creative Director / Writer/Senior Brand Manager at Multiple SMEs, Unicorns, Agencies, and Brands
Milena Borecki-CaseyMilena Borecki-Casey
Owner at Unicorns and Dragons Preschool and Family DaycareOwner at Unicorns and Dragons Preschool and Family Daycare
HYUNJIN KIMHYUNJIN KIM
Sr. Industrial Engineer at Vitesse SystemsSr. Industrial Engineer at Vitesse Systems
Kathryn SiebenKathryn Sieben
Behavior Technician at AGES Learning SolutionsBehavior Technician at AGES Learning Solutions