Tanya J. Liriano
New York
Summary
Results-oriented Business Development Supervisor with over 10 years of experience across healthcare and retail sectors. Proven ability to lead teams, build strategic partnerships, and achieve company growth objectives. Recognized for exceptional relationship-building skills, operational efficiency, and performance-driven strategies.
Overview
9
9
years of professional experience
Work History
Business Development Supervisor
People Care
11.2023 - Current
- Led business development efforts to identify and secure new client opportunities, achieving substantial growth within the business development department
- Supervised and trained a team of business development representatives, ensuring alignment with agency goals and performance standards
- Built strong relationships with referral sources, community organizations, and healthcare professionals to drive agency growth
- Developed and executed strategic plans to expand the agency’s presence in the 5 boroughs
- Conducted market research to identify trends, competition, and opportunities for service enhancement
Business Development Supervisor
Elite Home Care
09.2020 - 11.2023
- Managed outreach efforts to build partnerships with healthcare providers and community resources, contributing to doubling baseline enrollment goals
- Oversaw the implementation of business development strategies, tracking performance metrics and making data-driven adjustments
- Coordinated with internal teams to ensure seamless onboarding and integration of new clients into care services
- Maintained up-to-date knowledge of home care regulations and market trends to position the agency competitively
Account Manager
Preferred Home Care
07.2019 - 09.2020
- Maintained and managed relationships with clients and families, ensuring service quality and satisfaction
- Collaborated with care coordinators to tailor services to meet client needs, resulting in improved retention rates
- Monitored compliance with agency policies and state regulations throughout service delivery
- Conducted regular follow-ups with clients and referral sources to address concerns and strengthen partnerships
- Consistently met and exceeded enrollment quotas on a monthly basis
Assistant Store Manager
Intermix
04.2016 - 03.2019
- Successfully managed multiple demographic locations through customer-centric styling and selling cultures
- Processed payroll for the entire team, including managers, on a weekly basis
- Trained and led a team of 10-20 personal stylists to meet their weekly goals
- Enhanced sales revenue by at least 20% through visual merchandising and customer trend analysis
- Hosted and planned VIP customer events quarterly, driving substantial revenue growth
Education
Nursing Program
Lehman College of The City University of New York
The Bronx, NY12.2024
Associate of Applied Science -
Bronx Community College of The City University of New York
The Bronx, NY01.2017
Skills
- Business Development & Client Relations
- Team Leadership & Training
- Strategic Planning & Market Analysis
- Relationship Building & Management
- Regulatory Compliance Knowledge
- Microsoft Office Suite (Word, Excel, PowerPoint)
Languages
Spanish
Native or Bilingual
Timeline
Business Development Supervisor
People Care
11.2023 - Current
Business Development Supervisor
Elite Home Care
09.2020 - 11.2023
Account Manager
Preferred Home Care
07.2019 - 09.2020
Assistant Store Manager
Intermix
04.2016 - 03.2019
Associate of Applied Science -
Bronx Community College of The City University of New York
Nursing Program
Lehman College of The City University of New York
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