Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Joy Fuller

Summary

I am Responsible, Highly Professional, Dedicated, Hard working, a kind person, one who uses customer service and empathic approaches, organized, detail-oriented, a team player, a maternity pregnancy believer and a resolution problem solver. A Health and Human Service Environmental Sterilizing and Housekeeping Specialist ,Admitting and Scheduling Medical Clerk, Customer Service Representative, Data Processor, Resolution Computing Tech Stewart and Food and Nutritional Expert possessing strong knowledge of Health Administration, Customer Service, Patient CARES AIDET, HIPPA, EMTALA and Sterilization cleanliness regulatory requirements, interpretations and health and safety . Independent Environment Customer Service Specialist dedicated to positive facilitation for improvement and management. I am Focused and Determined for Liberty and judicial implementation for kindness and equality for all.

Overview

38
38
years of professional experience

Work History

Housekeeping Environmental Specialist

Mountain Point Medical Center Holy Cross Hospital
04.2016 - Current

**Mastered Sanitation, Sterilization, Decon, Cleanliness,Disinfection, Proper Waste Removal and Isolation Terminal Professional Cleaning for removal of infectious disease.

**Implemented CARE, HIPPA, EMTALA ,Environmental Stewardship to greatly improve Operations, Environment Regulations and Organizational Performance.

**Promoted and identified training for Environmental Compliance and Relations with other team members.


Technical Support Representative and Computer Comp

Alorica Call Center
07.2015 - 01.2018

**Expedited computing exceptional telephone customer services to assist, troubleshoot, educate and identify issues with solutions to restore service and functionality.

**Documented, thoroughly Noted and Collaborated interactions systems for resolution and escalation to geek support and best buy agents.

**Addressed as well as Resolved customer inquiries, technical, hardware and software and billing issues by way of documenting,transferring and resolving with DCO supervisors.

**Used sanitary disinfectant wipes on desks, telephones and cords.


Admitting Clerk and Patient Access Registor

Mountain West Medical Center
02.2008 - 06.2015

**Administered professional hospice clerical admissions, interviewing, insurance verifications and scheduling through AIDET, HIPPA, EMTALA and CHS regulated computer programs.

**Registered, admitted to ER, in/out patient and for surgery's, signed consent for treatment forms with patients, arranged charts, worked in the business office, collected copay and deductibles with compassion and comforted hospital staff by charting and directing.

** Disinfected by way of sanitation wipes and handwashing.

Data Processor, Pending Resolution and Order Agent

Usana Health Sciences Inc.
10.1997 - 08.2007

**Resolved situations, verified data entry accuracy,detailed record keeping, supported professional telephone in and outbound customer service, order express, electronic filing, quality control, will call,shipping and compliance noting.

**Input and corrected information by way of mail,email,fax and phone with accuracy,speed and documents per hour.

**Cleaned and sanitized machines with disinfection wipes.


General Production Laborer

Mountain Goat Landscaping
07.1993 - 05.1999

**Improved working conditions through performance as a laborer, secretary and sanitation.

**Helped to organize work area by cleaning and removing safety hazards.

Customer Service Rep and Entertaining Consultant

Matrix Marketing & Convergys
04.1995 - 10.1997

**Directed telecommunications with customers to assist,educate,resolve billing issues,set up new accounts, and used troubleshooting for resolution.

**Gained understanding and sold company products, informed of services and used toggling with policies by way of scripting to give expert professional support.

**When slow entered data entry and cleaned.

Crisis Pregnancy Receptionist

Pregnancy Resource Center
05.1992 - 07.1995

**Professionally performed and assisted with various receptionist,referring tasks,walk ins and answered the telephone when needed.

**Organized and distributed Maternity, Infant and Toddler clothing and items for inventory and give away.


Housekeeper Manager

Advanced Idea Machines
10.1988 - 07.1991

**Managed all cleaning,laundry and kitchen cleaning duties for a large home and business.


Bus Girl and Prep Cook Assistant

China City Restaurant
04.1986 - 10.1988

**Worked and satisfied customers by delivery of water, condiments and food. Cleaned all tables and areas.

**Perfectly prepared all silverware,napkins and excellent tables. Helped prep cooks and dishwashers when slow.


Housekeeper

Creekside Care Center
05.1985 - 04.1987

**Mastered excellent professional housekeeping and sanitation duties for the elderly peoples rooms and care center dining areas.**Cleaned well and quickly.

Education

American Red Cross CPR. FEMA. Emergency Management
Utah

Geek Squad University. Sprint Learning Lab.
Utah

Community Cares.Leadership.Life Transitions.
Utah

The Expanded Food And Nutrition Education Program

Utah State University EPNEP.& Food Handlers.
Serving Salt Lake, Davis, Weber And Utah Counties.
09.2023

Sterile Processing

Ashworth College For Sterile Processing
Alpha Of Georgia
06.2021

Associate of Science - Ethnic Minority Health And Human Services

Salt Lake Community College
4600 S Redwood Rd, Salt Lake City, UT 84123.
03.1996

Skills

  • Reading Comprehension Customer Services Health and Human Services
  • Credit Card Payment Processing
  • Senior Leadership Support
  • Order Fulfillment
  • Office Administration
  • Bookkeeping Support
  • Customer Loyalty
  • Dining Area Maintenance
  • Table Setting Arrangements
  • Buffet Setup and Takedown
  • Safe Food Handling
  • Safe Work Practices
  • Guest Relations Management
  • Quality Control
  • Order Accuracy
  • Food Preparation and Safety
  • Food Sales and Promotion
  • Dining Customer Service
  • Performance Improvement
  • Service Prioritization
  • Utensil Cleaning
  • Guest Seating
  • Food Spoilage Prevention
  • Plates Presentation
  • Food Safety Oversight
  • Hospitality Service Expertise
  • Ordering Procedures
  • Server Training
  • Regulatory Compliance
  • Guest Satisfaction
  • Table Preparation
  • Warm and Friendly
  • Covid Symptom Screening
  • Condiment Refilling
  • Order Accuracy and Delivery
  • Waiting Tables
  • Bathroom Servicing
  • Conflict and Complaint Resolution
  • Bus Tables
  • Customer Service and Rapport
  • Communications Protocols
  • Taking Reservations
  • Identification Requirements
  • Ability to Lift 30 Pounds
  • Table Monitoring and Turnover
  • Dining Room Cleaning and Upkeep
  • Contamination Prevention
  • Cool Under Pressure
  • Beverage Preparation
  • Natural Leadership
  • Server Improvements
  • Workflow Coordination
  • Billing and Payment Processing
  • Courteous Phone Demeanor
  • Table Bussing
  • Dining Room Monitoring
  • Greeting and Seating Guests

Timeline

Housekeeping Environmental Specialist

Mountain Point Medical Center Holy Cross Hospital
04.2016 - Current

Technical Support Representative and Computer Comp

Alorica Call Center
07.2015 - 01.2018

Admitting Clerk and Patient Access Registor

Mountain West Medical Center
02.2008 - 06.2015

Data Processor, Pending Resolution and Order Agent

Usana Health Sciences Inc.
10.1997 - 08.2007

Customer Service Rep and Entertaining Consultant

Matrix Marketing & Convergys
04.1995 - 10.1997

General Production Laborer

Mountain Goat Landscaping
07.1993 - 05.1999

Crisis Pregnancy Receptionist

Pregnancy Resource Center
05.1992 - 07.1995

Housekeeper Manager

Advanced Idea Machines
10.1988 - 07.1991

Bus Girl and Prep Cook Assistant

China City Restaurant
04.1986 - 10.1988

Housekeeper

Creekside Care Center
05.1985 - 04.1987

American Red Cross CPR. FEMA. Emergency Management

Geek Squad University. Sprint Learning Lab.

Community Cares.Leadership.Life Transitions.

The Expanded Food And Nutrition Education Program

Utah State University EPNEP.& Food Handlers.

Sterile Processing

Ashworth College For Sterile Processing

Associate of Science - Ethnic Minority Health And Human Services

Salt Lake Community College
Tanya Joy Fuller