Tanyale Allen
Summary
Highly skilled and efficient Customer Services and Project Specialist with transferable skills suited to meet the demands of any multifaceted, dynamic organization. Operations experience, knowledge, and abilities enable strategic administrative and project support across departments agency-wide. Friendly, reliable, with excellent communication skills. Takes great pride in providing quality work for each supervisor and departmental team. Adaptable in responding to emergencies, proficiently managing multiple tasks on short notice while meeting specified timelines for both current and special assignments. Committed until the work is done. Confident that experience, knowledge, and track record are an ideal fit for this position. Looking forward to discussing the opportunity to join your team and provide outstanding administrative support.
Overview
34
34
years of professional experience
Work History
Bus Operator
CTA
Chicago, IL
04.2023 - Current
- Pick up and safely discharge passengers at designated bus stops.
- Perform pre-trip and post trip inspection of assigned bus
- Observe traffic laws and transit regulations with safety measures.
Mail Carrier
United Post Office
Illinois
01.2021 - 04.2023
- Sorted and arranged mail pieces in delivery sequence for assigned route
- Deliver mail and parcels to customer along route
Drivers Helper
UPS
Harvey, IL
11.2018 - 01.2019
- Properly loaded and secured a variety of sized and weighted parcels onto delivery trucks to ensure customer packages were delivered without damage.
- Assisted customers by safely and efficiently delivering oversized parcels to specified locations within residences.
- Sorted and delivered parcels to identified addresses with accuracy and efficiency.
- Interfaced with customers in a professional, courteous, and friendly manner.
Crossing Guard
City Of Chicago
Chicago, IL
05.2016 - 10.2018
- Directed traffic at assigned intersections to ensure pedestrians safely crossed without injury.
- Guided and instructed children to safely cross streets in the appropriate manner, including how to properly read traffic lights and traffic signals before crossing.
- Communicated with students and pedestrians about traffic rules and pedestrian safety.
Inbound Outbound Clerk
Union Pacific Railroad
Dolton, IL
11.2015 - 05.2016
- Ensured inbound and outbound paperwork and invoices matched the correct tractor trailer manifests in the rail yard.
- Inspected trailers for damage including worn tires, chassis, seals, and other parts of the trailers.
- Utilized a handheld computer to properly and timely report any irregularities or damage to the trailers.
Bus Operator
Chicago Transit Authority
Chicago, IL
02.2004 - 10.2012
- Properly operated bus and navigation equipment in accordance with CTA's protocols and safety manuals, and in compliance with Federal and State DOT traffic regulations.
- Transported passengers safely between destinations while maintaining safe and timely route completions.
- Performed all bus driving duties, including engaging with passengers in a courteous and professional manner while maintaining clean buses to ensure passenger comfort, and to support CTA's brand.
Mail Handler/Clerk
Unites States Post Office
Forest Park, IL
01.1996 - 08.2001
- Utilized automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters, and maintained continuous sorting feed.
- Responded to all inquiries from the general public in a prompt and professional manner.
- Released registered and special delivery letters and packages to designated recipients and obtained authorized signatures to properly release packages.
- Proved successful working within tight deadlines and a fast-paced environment.
Garbage Truck Driver
Waste Management
Chicago, IL
01.1997 - 03.1997
- Conducted both initial and post-trip inspections, and completed basic repairs to maintain peak performance levels, and to prevent system failures.
- Regularly compressed collected refuse and recyclables to maximize vehicle storage capacity.
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
Inventory Clerk
Motorola
Chicago, IL
09.1993 - 12.1995
- Completed audits and recorded any inaccuracies via use of hand-held devices and computers.
- Processed and received incoming and outgoing shipments, and monitored inventory to maintain proper levels.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
Medical Assistant/Receptionist
Gynecologist 0ffice
Chicago, IL
01.1991 - 09.1993
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Opened and closed office.
- Answered phone calls and messages for the physician medical facility, scheduling appointments, and handling patient inquiries.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Education
General Education Degree -
Cosmetology
Trenz Beauty Academy
Calumet City, ILCDL License - undefined
PTTS Trucking School
Medical Assistant Certificate - undefined
Illinois School of Health Careers
Chicago, ILNursing Assistant Certificate -
Dawson Tech
Chicago, ILSkills
- Adaptable to change
- Skilled in digital tools
- Effective verbal communication
- Prioritization and scheduling
- Inventory control
- Shipping and receiving management
- Detail-oriented approach
- Confidential information safeguarding
- Data entry
- Identifying discrepancies
- Ledger management
- Reliable and flexible
- Service excellence
Timeline
Bus Operator
CTA
04.2023 - Current
Mail Carrier
United Post Office
01.2021 - 04.2023
Drivers Helper
UPS
11.2018 - 01.2019
Crossing Guard
City Of Chicago
05.2016 - 10.2018
Inbound Outbound Clerk
Union Pacific Railroad
11.2015 - 05.2016
Bus Operator
Chicago Transit Authority
02.2004 - 10.2012
Garbage Truck Driver
Waste Management
01.1997 - 03.1997
Mail Handler/Clerk
Unites States Post Office
01.1996 - 08.2001
Inventory Clerk
Motorola
09.1993 - 12.1995
Medical Assistant/Receptionist
Gynecologist 0ffice
01.1991 - 09.1993
CDL License - undefined
PTTS Trucking School
Medical Assistant Certificate - undefined
Illinois School of Health Careers
General Education Degree -
Cosmetology
Trenz Beauty Academy
Nursing Assistant Certificate -
Dawson Tech