Summary
Overview
Work History
Education
Skills
Timeline
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Tanya R. Nouzovsky

Avondale,AZ

Summary

Dynamic professional with extensive experience as a Clearance Supervisor, excelling in operations analysis and team management. Proven track record in enhancing productivity and quality control, while fostering a collaborative environment. Skilled in troubleshooting and active listening, driving significant improvements in team performance and customer satisfaction.

Overview

33
33
years of professional experience

Work History

Clearance Supervisor

West Region
San Francisco, CA
02.2024 - 06.2025
  • Train and assist staff.
  • Supervise other intake staff and provide training and orientation to new staff.
  • Manage projects or contribute to committee or team work.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of intake staff.
  • Conduct searches to find needed information, using such sources as the internet.
  • Provide services to customers, such as order placement or account information.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Schedule and confirm appointments for clients, patients, or supervisors.
  • Create, maintain, and enter information into databases.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Trained new employees on company policies and procedures.
  • Developed strategies to improve team performance and productivity.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Directed and supervised team of 15 employees in daily operations.

Admissions Supervisor

Optum RX Infusion Services Inc
Lenexa, KS
07.2015 - 01.2024
  • Served as a liaison between patients and families and hospital personnel regarding financial obligations.
  • Developed, implemented, and maintained processes related to patient registration, insurance verification, pre-registration activities.
  • Provided guidance to team members when needed to help them complete their duties efficiently.
  • Participated in weekly meetings with upper management discussing strategies for improving patient satisfaction scores.
  • Assisted with resolving any issues that arose during the registration process.
  • Monitored employee performance and provided feedback on areas of improvement.

Supervisor

S.A.F.E
Phoenix, AZ
09.2021 - 03.2023
  • Security Team Management
  • Weapons Screening
  • Coordinates an average team of 10-15 members per event

Lead Intake Specialist

Reimbursement Concepts
Tempe, AZ
10.2010 - 07.2015
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts.
  • Create, maintain, and enter information into databases.
  • Greet patients or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Schedule and confirm appointments for clients, patients, or supervisors.

Intake Representative

Preferred Homecare
Mesa, AZ
09.2002 - 10.2010

Gas Turbine Mechanic

United States Navy
San Diego, CA
06.1992 - 09.2002
  • Disassemble machinery or equipment to remove parts and make repairs.
  • Repair or replace broken or malfunctioning components of machinery or equipment.
  • Examine parts for defects, such as breakage or excessive wear.
  • Reassemble equipment after completion of inspections, testing, or repairs.
  • Observe and test the operation of machinery or equipment to diagnose malfunctions, using voltmeters or other testing devices.
  • Analyze test results, machine error messages, or information obtained from operators to diagnose equipment problems.
  • Record parts or materials used and order or requisition new parts as necessary.

Education

Bachelors - HealthCare Management

University of Phoenix
07.2024

High School Diploma -

Cactus High School
Glendale, AZ
05.1992

Skills

  • Operations Analysis
  • Operation Monitoring
  • Troubleshooting
  • Quality Control Analysis
  • Administration & Management
  • Instructing
  • Learning Strategies
  • Complex Problem Solving
  • Active Learning
  • Time Management
  • Judgment & Decision Making
  • Coordination
  • Active Listening
  • Critical Thinking
  • Customer & Personal Service

Timeline

Clearance Supervisor

West Region
02.2024 - 06.2025

Supervisor

S.A.F.E
09.2021 - 03.2023

Admissions Supervisor

Optum RX Infusion Services Inc
07.2015 - 01.2024

Lead Intake Specialist

Reimbursement Concepts
10.2010 - 07.2015

Intake Representative

Preferred Homecare
09.2002 - 10.2010

Gas Turbine Mechanic

United States Navy
06.1992 - 09.2002

Bachelors - HealthCare Management

University of Phoenix

High School Diploma -

Cactus High School

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