Highly organized individual with more than three years working as Assistant Project Manager for mental health companies. Experienced in client renting and client satisfaction and committed to providing outstanding client service and support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Assistant Project Manager
Equip Our Kids
10.2023 - Current
Monitored project progress, identified risks and took corrective action as needed
Maintained open communication by presenting regular updates on project status to customers
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Generated weekly and monthly status reports for helpful progress tracking with 50% improvement weekly.
Lead Case Manager/Clinical Recruiter
Georgia Behavior Associates
12.2022 - Current
Initiating: Recognized and effectively managed project risks, issues, and opportunities, ensuring achievement of successful project outcomes for each client’s ABA services. Worked in collaboration with experts from both internal and external sources to execute subject matter expertise activities for each client’s ABA services
Planning: Developed, oversaw, and implemented treatment plan scopes, caseload scheduling, and insurance budgets to guarantee on-time and within-budget treatment deliveries to each client. Proficiently conveyed treatment plans and updates to cross-functional teams and stakeholders. Responsible for all aspects of managing and leading team including: interviewing, hiring, training, developing directing work and processes, managing performance, recognizing, and rewarding employees
Monitoring/Controlling: Spearheaded and supervised top-performing team of RBTs and BCBAs, including responsibilities such as recruitment, training, performance evaluation, and skill enhancement
Closing: Verifies termination of case sessions with therapists, closing out cases by increasing client retention or ensuring each client successfully graduates from ABA program. Secures over 1,400 units (billable hours) weekly, generating over $2.24M per month in revenue, contributing to over one-third of group KPI (4,000 units per week).
Registered Behavior Technician
Positive Behavior Supports Corp
04.2022 - 08.2022
Initiating: Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Planning: Provide 1:1 intervention to children ages 1-5 consistent with best practices in applied behavior analysis across communication, social, and adaptive skills domains under supervision of Board Certified Behavior Analyst.
Monitoring/Controlling: Implement individualized treatment plans as designed by supervisor and clinical leadership team. Also, collect data and make data-based decisions with oversight of supervisor.
Education
M.S - Clinical Mental Health Counseling
Duquesne University
Pittsburgh, PA
2021
B.A. - Psychology, Business Management
La Roche University
Pittsburgh, PA
05.2019
Skills
Iterative Change Management
Resource Utilization Planning
Problem-Solving
Teamwork and Collaboration
Affiliations
Project Management Enthusiast with a background in mental health, case management, and customer service.
Seeking to transfer knowledge and skills into project management opportunities. Possess strong enthusiasm and
passion for new technologies and can work effectively in team settings. Summary of Qualifications:
Productivity: Utilize Google Workspace for executing all organizational tasks and initiatives;
communication is based on Google Meet and Chat and use Google Sheets, Docs, and Slides to manage
projects.
Problem-Solving: “Outs fires” daily with team members following brainstorming of solutions. Proven
ability to resolve workplace challenges after receiving greenlight from supervisor.
Multitasking: Able to clear competing tasks in timely manner by effectively planning day-to-day schedule
and prioritizing tasks by urgency, importance, and difficulty while leaving schedule open for unforeseen
events.
Professional Reviewer at American Association of Nurse Practitioners-Certification BoardProfessional Reviewer at American Association of Nurse Practitioners-Certification Board