Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Tanydalaya Hughes

Raleigh,NC

Summary

Healthcare professional prepared to excel in medical environments with proven history of supporting healthcare teams. Committed to collaborative care and achieving optimal patient outcomes, adapting seamlessly to dynamic healthcare settings. Brings expertise in patient interaction and clinical support.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

WakeMed Heart & Vascular
11.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations..
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Conducted EKG tests tailored to patient needs.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

NR CERTIFIED MEDICAL ASSISTANT

Wake County Human Services
03.2020 - 09.2023
  • Successfully collect patient data by using standardized tools and procedures as delegated by Wake County standards. Observes patient to detect physical and behavioral signs and symptoms that may require medical attention. Document patients data and reports patient observations to provider and or nurse. Review patient data with provider delegated standing medical orders to determine appropriate course of action. Create positive team approach to meet work area demands.
  • Assists in provision of patients health care as delegated by provider. Performs technical tasks and implements plan of care. Sets up treatment or testing equipment, positions or holds client for medical procedure, and or treatments. Performs simple treatments as delegated by provider. Administers immunizations and medications per day as delegated by Wake County protocols following appropriate order, schedule and technique. Collects, processes and transports specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
  • Performing on-site services such as treatments, immunizations, insertions of birth control methods and provides information and answers routine questions of patients and or family members according to established standards regarding their medical care and preventive health maintenance. Establishes compassionate environment by providing culturally sensitive emotional, psychological, and spiritual support to patients, friends, and families. Inquires patients regarding socioeconomic needs and provides resource information.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Sanitized, restocked and organized exam rooms and medical equipment. Obtained patient medical history, including medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Delivered array of employee health services at company, which included health screenings and immunizations.
  • Promoted high level of service to every individual while observing confidentiality rules and company regulations. Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches. Worked with management team to implement proper division of responsibilities.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.

MEDICAL PRACTICE MANAGER/GYN ONCOLOGY/URO

LifeBridge Health
02.2017 - 06.2017
  • Addressed and remedied all patient or team member issues. Performed supervision and management to team of 8 physicians, nurses and support staff.
  • Established rapport with healthcare professionals on business decisions.
  • Trained newly hired team members on office procedures and computer system.
  • Increased staff morale by offering constructive feedback and specific direction.
  • Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures, and financial reporting.
  • Complied with OSHA, JCAHO and HIPPA regulations Performed in monthly meetings with department heads to discuss census information, financial statistic, CMS MACRA reporting.
  • Recruited well-qualified candidates to fill vacancies.

CLINICAL SUPERVISOR/AMBULATORY SURGERY

University Of Maryland Faculty Physicians, Inc.
07.2014 - 12.2016
  • Delegated tasks to 10 staff members, monitored completion of all duties and provided support to enhance performance.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Provided pre- and post-operative care.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Monitored expiration of medical supplies and medications. Recruited, hired, trained and coached 5 new employees.

PHLEBOTOMY SUPERVISOR/PATHOLOGY

University Of Maryland Faculty Physicians, Inc
08.2012 - 07.2014
  • Performed tasks as member of line staff to reduce wait time.
  • Notified management of compliance and workplace safety issues from department and recommended simple solutions.
  • Conducted interviews and hiring processes for FPI company.
  • Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.
  • Managed specimen samples handling, receiving, storage and inventory.
  • Evaluated employee skill and quality of care against performance benchmarks.
  • Established team schedules that met all coverage need.
  • Facilitated effective communication between team members, other departments and outside facilities.
  • Responded quickly to and resolved all customer service issues.


Education

High School Diploma -

Red Bank Regional High School
Little Silver, NJ

Associate of Arts - Merchandising, Marketing And Management

Wood Tobe-Coburn School
New York, NY

Certified Medical Assistant

Star Technical Institute
Ocean Grove, NJ

NR Certified Medical Assistant

Tesst College of Technology
Towson, MD

Skills

  • HIPAA compliance
  • Medical terminology
  • Time management expertise
  • Customer service
  • Reliable team player
  • Medical office management
  • Conflict resolution
  • Compassionate
  • Direct patient care
  • Inventory and supply management
  • EMR / EHR

Affiliations

  • WakeMed Compliance Champion
  • OES
  • NAACP

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
  • CPR/AED Certification
  • NIOSH Certified Spirometry Trained
  • Breath Alcohol Technician Certified

Timeline

Certified Medical Assistant

WakeMed Heart & Vascular
11.2023 - Current

NR CERTIFIED MEDICAL ASSISTANT

Wake County Human Services
03.2020 - 09.2023

MEDICAL PRACTICE MANAGER/GYN ONCOLOGY/URO

LifeBridge Health
02.2017 - 06.2017

CLINICAL SUPERVISOR/AMBULATORY SURGERY

University Of Maryland Faculty Physicians, Inc.
07.2014 - 12.2016

PHLEBOTOMY SUPERVISOR/PATHOLOGY

University Of Maryland Faculty Physicians, Inc
08.2012 - 07.2014

High School Diploma -

Red Bank Regional High School

Associate of Arts - Merchandising, Marketing And Management

Wood Tobe-Coburn School

Certified Medical Assistant

Star Technical Institute

NR Certified Medical Assistant

Tesst College of Technology

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Tanydalaya Hughes