Skilled in postal regulations and route navigation, I enhanced USPS delivery efficiency and customer satisfaction through meticulous package handling and problem-solving abilities. Leveraging mechanical aptitude and safety awareness, I reduced vehicle maintenance costs and trained new hires, demonstrating a blend of technical expertise and leadership.
Overview
1
1
Certification
Work History
Letter Carrier
USPS
Provided prompt mail delivery to businesses and residences on specified route.
Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Increased productivity by streamlining processes for loading vehicles with sorted mail at the beginning of each shift.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Worked at front counter to assist with customers' mail-related needs such as setting up post office boxes and shipping packages.
Navigated challenging delivery situations such as gated communities or restricted access areas effectively by employing problem-solving skills and communication abilities.
Planned and cased mail in sequence of delivery for designated route.
Adhered to all postal regulations and guidelines, ensuring compliance with federal laws and maintaining the integrity of the mail system.
Reduced vehicle maintenance costs through diligent inspection of postal vehicles prior to use and reporting any issues immediately for repair.
Safeguarded postal property from theft or damage by securing vehicles properly when not in use and keeping a watchful eye on surroundings during deliveries.
Minimized delivery errors by double-checking addresses on mail items before placing them in appropriate mailboxes or delivery slots.
Assisted with training new hires in proper mail handling procedures, safety protocols, and route navigation techniques for optimal performance.
Lead Teacher
First Foundatio Learning Center Ns
Provided prompt mail delivery to businesses and residences on specified route.
Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Increased productivity by streamlining processes for loading vehicles with sorted mail at the beginning of each shift.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Worked at front counter to assist with customers' mail-related needs such as setting up post office boxes and shipping packages.
Navigated challenging delivery situations such as gated communities or restricted access areas effectively by employing problem-solving skills and communication abilities.
Planned and cased mail in sequence of delivery for designated route.
Adhered to all postal regulations and guidelines, ensuring compliance with federal laws and maintaining the integrity of the mail system.
Reduced vehicle maintenance costs through diligent inspection of postal vehicles prior to use and reporting any issues immediately for repair.
Safeguarded postal property from theft or damage by securing vehicles properly when not in use and keeping a watchful eye on surroundings during deliveries.
Minimized delivery errors by double-checking addresses on mail items before placing them in appropriate mailboxes or delivery slots.
Assisted with training new hires in proper mail handling procedures, safety protocols, and route navigation techniques for optimal performance.
Education
Associate Of Arts - Early Childhood Education
Baltimore City Community College
Baltimore, MD
05.2025
Skills
Postal regulations knowledge
Logistics understanding
Route Navigation
Delivery Accuracy
Mechanical Aptitude
Package handling
Safety awareness
Hand-Eye Coordination
Memory retention
Accomplishments
Supervised team of 10 staff members
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
First Aid/CPR/AED Certification - American Red Cross.
Workplace Safety Certification - Occupational Safety and Health Administration (OSHA).
Safe Driver Training Certification - National Safety Council.
Child Development Associate (CDA) Certificate
CPR/AED Certification
Maryland Driver's License
Basic Life Support Certification (BLS)
First Aid Certification
Timeline
First Aid/CPR/AED Certification - American Red Cross.
Workplace Safety Certification - Occupational Safety and Health Administration (OSHA).
Safe Driver Training Certification - National Safety Council.
Child Development Associate (CDA) Certificate
CPR/AED Certification
Maryland Driver's License
Basic Life Support Certification (BLS)
First Aid Certification
Letter Carrier
USPS
Lead Teacher
First Foundatio Learning Center Ns
Associate Of Arts - Early Childhood Education
Baltimore City Community College
Similar Profiles
Tyrell WilliamsTyrell Williams
City Letter Carrier at USPSCity Letter Carrier at USPS