Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanyjah Hall

Miami,US

Summary

I'm a kind and sociable person who loves interacting with others and going above and beyond to fulfill their needs. I am skilled with cash, have over three years of experience dealing with cash registers, and am committed to giving customers outstanding customer service and maintaining a clean, safe work environment.

Overview

4
4
years of professional experience

Work History

Customer Service Rep

Home Depot
07.2022 - Current
  • Resolve customers' billing complaints by performing activities such as exchanging merchandise, refunding money, and fixing orders
  • Check to ensure that appropriate changes were made to customers orders
  • Contacted customers to help with phone sales to make purchases online
  • Preparing and processing items to be shipped off for customers.

Server

The Licking
01.2022 - 07.2022
  • Set positive tone for entire dining experience for the guest
  • Explained menu items and suggested appropriate options
  • Maintained clean and organized dining areas

Arranged and prepared tables for customers

FC

ASSOCIATE, MegaWarehouse
09.2021 - 05.2021
  • Handles incoming Sales related chats
  • Also manage large amounts of inbound and outbound calls in a timely manner
  • Handles customers concerns with empathy and presents in a positive light at all times, I identify customers needs, clarify information, research every issue and provide alternatives.

Retail Sales Associate

Bed Bath & Beyond
08.2020 - 12.2020
  • Working at the registers, I assisted customers in completing purchases, as well as assisting them in attempting to place orders for items we didn't have in stock at the time
  • I also worked in customer service, assisting customers who wanted to return and exchange items, answering questions to try to fulfill their request as much as possible, explaining products methods, or services to persuade customers to purchase products or use services such as purchasing our membership so they could could save money
  • I greeted clients immediately and took orders
  • Food preparation zones were kept clean, sanitized, and well-organized
  • During slow moments ,I restocked workstations with supplies and restocked food display cases with fresh selections to reduce client wait times
  • In high-volume, fast-paced operations, maintained strong customer service standards.

Cashier

Mobys
12.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Burger King
11.2019 - 08.2020
  • I greeted clients immediately and took orders.
  • Food preparation zones were kept clean, sanitized, and well-organized.
  • During slow moments I restocked workstations with supplies and restocked food display cases with fresh selections to reduce client wait times.
  • In high-volume, fast-paced operations, maintained strong customer service standards.

Education

Miramar High School
Miramar, Florida

Skills

  • Reliable - Expert
  • Sales Experience - Expert
  • Cash Handling - Expert
  • Customer Service - Expert

Timeline

Customer Service Rep

Home Depot
07.2022 - Current

Server

The Licking
01.2022 - 07.2022

FC

ASSOCIATE, MegaWarehouse
09.2021 - 05.2021

Cashier

Mobys
12.2020 - 09.2020

Retail Sales Associate

Bed Bath & Beyond
08.2020 - 12.2020

Cashier

Burger King
11.2019 - 08.2020

Miramar High School
Tanyjah Hall