Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanzania Dallie

Miami,FL

Summary

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

6
6
years of professional experience

Work History

Lead Cashier

SP Plus Parking
03.2022 - 12.2023
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Processed both cash and card purchases and returns.

Front Desk Receptionist

Hilton Garden Inn Hotel
04.2019 - 01.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Cashier

Pollo Tropical
02.2018 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Security Officer

Securitas
07.2017 - 04.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.

Education

High School Diploma -

West Park High School
West Park, Fl
05.2017

Skills

  • Training and coaching
  • Customer Assistance
  • Training and mentoring
  • Point of sale operation
  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Detail Oriented

Timeline

Lead Cashier

SP Plus Parking
03.2022 - 12.2023

Front Desk Receptionist

Hilton Garden Inn Hotel
04.2019 - 01.2021

Cashier

Pollo Tropical
02.2018 - 12.2018

Security Officer

Securitas
07.2017 - 04.2018

High School Diploma -

West Park High School

Similar Profiles

CREATE PROFILE
Tanzania Dallie