Tanzia Duncan
Ocala
Summary
Fast learner with a strong work ethic and proven problem-solving abilities. Communicates effectively and maintains a calm demeanor while managing routine tasks and addressing unique challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Ocala
04.2024 - Current
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Bartender/Server
KPOT Korean BBQ & Hot Pot
Ocala
10.2023 - 04.2024
- Managed opening and closing procedures for bar operations.
- Served drinks promptly to enhance customer experience.
- Supported servers with drink service and birthday song requests.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
Retail Sales Associate
Speedway LLC
Ocala
03.2023 - 10.2023
- Stocked shelves with merchandise according to company standards.
- Demonstrated knowledge of store products and services.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Operated point-of-sale systems accurately to process payments from customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Server/Cook
Olive Garden
Ocala
06.2021 - 02.2023
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Inventory Control Specialist
Chewy
Ocala
06.2020 - 05.2021
- Assisted with forecasting future needs based on historical trends analysis.
- Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.
- Collaborated with other departments such as sales, marketing, and finance to ensure proper inventory control measures are taken.
- Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
Retail Sales Associate
ClosetMaid
Ocala
06.2018 - 01.2020
- Inspected purchased items for defects before handing them over to customers.
- Organized displays to attract customers and promote sales.
- Demonstrated knowledge of store products and services.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Provided product information and answered customer questions.
- Initiated friendly conversation with customers to determine level of assistance required.
Education
GED -
Marion Technical College
Ocala, FL, US06.2025
Skills
- Leadership and management
- Food safety and production
- Inventory control
- Culinary expertise
- Retail sales techniques
- Cash handling
- Kitchen operations
- Serving and bartending skills
- Marketing strategies
Certification
- TIPS
- Food Safety Certification
- Food Handler Certification
- CPR Certification
Timeline
Crew Member
McDonald's
04.2024 - Current
Bartender/Server
KPOT Korean BBQ & Hot Pot
10.2023 - 04.2024
Retail Sales Associate
Speedway LLC
03.2023 - 10.2023
Server/Cook
Olive Garden
06.2021 - 02.2023
Inventory Control Specialist
Chewy
06.2020 - 05.2021
Retail Sales Associate
ClosetMaid
06.2018 - 01.2020
GED -
Marion Technical College
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