Tanzir Rafi
Lawrenceville,GA
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
20
20
years of professional experience
Work History
New Car Director
BMW of Gwinnett Place
Duluth, GA
03.2016 - Current
- Developing training material for new car sales personnel that included best practices for closing deals quickly and effectively.
- Providing guidance and support to sales staff in order to ensure efficient closure of deals.
- Conducting research on prospective customers in order to develop tailored sales strategies.
- Organizing promotional events to increase awareness of available new car models.
- Monitoring customer feedback related to their experience purchasing new cars from the dealership.
- Reviewing financial statements from previous months in order to assess profitability from the sale of new vehicles.
- Analyzing market trends, competitor pricing, and industry insights to inform decisions on the purchase of new vehicles.
- Performing regular audits of inventory levels in order to identify areas where additional stock was needed.
- Developing and implementing new car sales strategies to maximize profits.
- Maintaining accurate records of all transactions related to the sale of new vehicles.
- Leading weekly meetings with staff members in order to review progress towards achieving monthly targets for selling new cars.
- Creating and managing a customer-centric sales process for new cars.
- Coordinating with vendors to negotiate prices on new car inventory.
- Managing relationships with automotive manufacturers regarding product availability and delivery timelines.
- Resolving customer complaints regarding sales and service.
- Coaching, developing and motivating team to achieve sales goals monthly.
- Enhancing sales volume through skilled support to both new and inactive customers.
- Supporting sales team members to drive growth and development.
- Improving profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Establishing ambitious goals for employees to promote achievement and surpass business targets.
- Mentoring and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Gained market share in new sales performance through aggressive team training.
- Increasing new vehicle sales volume from 85 new vehicles to 160 new vehicles per month.
- Managing an inventory amount of 12 million dollars, with the right mix to support staff and putting them in positions to succeed.
New Car Director
BMW of South Atlanta
Union City, GA
01.2013 - 03.2016
- Developed and significantly grew assigned territory 15% within first year.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Gained market share in new sales performance through aggressive team training.
- Increased from 50 new vehicle units to an average of 80 new vehicles per month.
- Managed over $4 million in inventory per month.
New Car Sales Manager
Nalley BMW of Decatur
Decatur, GA
07.2004 - 12.2012
- Developed and executed strategies to improve new vehicle sales.
- Mentored employees to help achieve sales and CSI objectives.
- Leveraged CRM database to drive customer contacts, appointments, and sales.
- Maintained vehicle selection, pricing and specials on website and social media.
Education
Criminal Justice
John Jay University
New York, NYSkills
- Manage dollars in inventory on daily basis
- Acquire un allocated inventory to move up sales
- Hire, Train and Retain Client Advisors
- Phone Up Training
- Lead Management
- Recognize Daily work flow and adjust accordingly
- Maintain healthy work relationships with parts and service for new and used vehicle needs
- Work closely with finance team to maximize profit opportunities
- Keep very close relationship with manufacturer for support and needs
Timeline
New Car Director
BMW of Gwinnett Place
03.2016 - Current
New Car Director
BMW of South Atlanta
01.2013 - 03.2016
New Car Sales Manager
Nalley BMW of Decatur
07.2004 - 12.2012
Criminal Justice
John Jay University
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