Dedicated car rental agent with strong skills in inventory management and customer relationship management. Proven ability to resolve issues quickly and enhance customer satisfaction.
Overview
11
11
years of professional experience
Work History
Car Rental Agent
ADEBARA TRAVELS
POINTE NOIRE
01.2018 - Current
Assisted customers with vehicle selection and rental agreements.
Managed vehicle inventory and ensured proper documentation.
Processed rental transactions using company software efficiently.
Conducted vehicle inspections for cleanliness and maintenance needs.
Provided excellent customer service by addressing inquiries and concerns.
Coordinated vehicle returns and resolved any discrepancies swiftly.
Trained new staff on rental procedures and customer service standards.
Collaborated with team members to enhance operational efficiency daily.
Explained the terms of rental agreements to customers.
Inspected vehicles for damage prior to rental and upon return.
Assisted customers in selecting appropriate car models based on their needs.
Monitored fleet inventory to ensure sufficient supply of cars available for rent.
Delivered updated and accurate information in response to guest inquiries.
Travel Consultant
ADEBARA TRAVELS
POINTE NOIRE
01.2018 - Current
Assisted clients in selecting travel packages and accommodations.
Coordinated travel itineraries and schedules for diverse destinations.
Researched and recommended local attractions and experiences.
Managed booking systems for flights, hotels, and rental cars.
Communicated effectively with clients to address travel inquiries.
Provided support in filing travel documents and visas.
Collaborated with suppliers to secure competitive rates and services.
Warehouse Supervisor
MORTAYUS NIGERIA LIMITED
IBADAN, OYO
01.2020 - 09.2025
Supervised daily warehouse operations, ensuring strict adherence to safety protocols.
Coordinated inventory management initiatives, maintaining accurate stock levels.
Managed equipment maintenance schedules to optimize performance and reliability.
Oversaw order fulfillment and shipping processes, achieving timely deliveries.
Electronics Sales Associate
ADEBARA ELECTRONICS
POINTE NOIRE
01.2015 - 01.2017
Assisted customers in selecting electronics based on needs and preferences.
Managed inventory levels and organized product displays for optimal visibility.
Processed sales transactions efficiently using point-of-sale systems.
Collaborated with team members to maintain a positive shopping environment.
Addressed customer inquiries and resolved issues promptly and professionally.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Education
High School Diploma -
TECHNICAL SCHOOL OCH
POINTE NOIRE
07-2008
Some College (No Degree) - Human Resources Management
ISM ADONAI
COTONOU BENIN
Skills
Vehicle selection
Rental agreements
Inventory management
Transaction processing
Vehicle inspection
Customer relationship management
Team collaboration
Conflict resolution
Effective communication
Problem solving
Team player mentality
Languages
French
Professional
Timeline
Warehouse Supervisor
MORTAYUS NIGERIA LIMITED
01.2020 - 09.2025
Car Rental Agent
ADEBARA TRAVELS
01.2018 - Current
Travel Consultant
ADEBARA TRAVELS
01.2018 - Current
Electronics Sales Associate
ADEBARA ELECTRONICS
01.2015 - 01.2017
High School Diploma -
TECHNICAL SCHOOL OCH
Some College (No Degree) - Human Resources Management