Taous Boughari

• Executed daily production activities for commercial drug products in a GMP environment.
• Managed bioreactor preparation, cleaning in place (CIP), and steam in place (SIP) for stainless steel bioreactors of varying capacities (150L, 750L, 5,000L, 25,000L).
• Prepared solutions and media, demonstrating adaptability across different batch requirements.
• Utilized process automation systems including Delta V, Syncade, SAP, and Maximo for accurate production record-keeping.
• Proficient in operating bioreactors for controlled and monitored cell culture environments.
• Collaborates seamlessly with Quality Assurance (QA) and Quality Control (QC) teams to ensure the accuracy and compliance of analytical results.

• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Ensured compliance with state laws by verifying required documentation for vehicle title transfers and registrations.
• Contributed to a secure environment by conducting thorough background checks on applicants for driver''s licenses and identification cards.
• Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly.
• Kept up-to-date with changes in DMV policies and procedures, allowing for accurate guidance to customers seeking information or assistance.

• Directly engaged with and supported community residents during the pandemic.
• Facilitated Rever rental relief applications, providing essential housing assistance to residents in need.
• Assisted residents in completing SNAP applications, ensuring access to vital food assistance programs.
• Orchestrated the distribution of food and personal protective equipment (PPE) to residents facing economic challenges.
• Conducted phone banking activities to inform residents about available city resources during the pandemic.
• Guided residents to vaccine clinics and COVID testing centers, ensuring community-wide access to healthcare resources

• Maintains and adheres to current system security policy

Tackled troubleshooting and problem resolution to support end-user

technical issues.