Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Carter Rehabilitation Center
11.2020 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Completed data entry and filing to keep records updated for easy retrieval.
Completed all tasks in compliance with company policies and procedures.
Maintained confidentiality of sensitive data to protect customer and business information.
Trained new team members on company procedures, customer service and issue resolution.
Confirmed appointments, communicated with clients, and updated client records.
Organized, maintained and updated information in computer databases.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Scheduled office meetings and client appointments for staff teams.
Education
Associates in Business - Business
Jackson College
Jackson, MI
01.2024
High School Diploma -
Onsted Community High School
Onsted, MI
05.2021
Skills
Admissions Processes
Remains Identification
Payment Collection
Data Integrity
Adaptable and Flexible
Maintaining Financial Records
Office Coordination
Exceptional Attention to Detail
Online Systems
Customer Inquiries
Team Goals
Computer Proficiency
Customer Satisfaction
Schedule Patients
Compassionate Care
Accurate Recordkeeping
Timeline
Front Desk Receptionist
Carter Rehabilitation Center
11.2020 - Current
Associates in Business - Business
Jackson College
High School Diploma -
Onsted Community High School
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