Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

TAPOBRATA CHATTERJEE

Princeton,NJ

Summary

Senior Engineering Leader with 20+ years of experience in Retail and Wealth Management, delivering $1500MM+ business impact, managing Tier-1 applications generating $45B revenue, and leading cross-functional teams of 50+ to success. Built a J.D. Power top-ranked app and consistently ranked top-tier at Amazon for leadership and performance. Proven expertise in system design, machine learning, and operational excellence. Certified in cloud technologies and agile methodologies. Seeking an Engineering Leadership role to drive transformative innovation, create scalable customer-centric solutions, and build high-performing team that deliver lasting business impact.

Overview

20
20
years of professional experience
9
9

Certifications

Work History

Software Development Manager

Amazon
06.2021 - Current
  • Spearheaded the 3P Sellers' Return Technology, managing 25+ services with 3.2M monthly returns and ensuring operational excellence
  • Led Amazon Ads Ingestion Platform, designed to scale at 2,000K+ transactions per second enhancing reliability at peak load improving ad revenue scalability
  • Directed a diverse team of 26+ SDEs, DS, and managers, achieving top 10% 360-degree feedback scores (Daily Connection - 4.7+ / 5, Yearly Tech Survey 4.6+ / 5), fostering career growth led to retention of talents
  • Launched 32+ high-ROI projects and 57+ business and tech ad-hoc initiatives over 3.5+ years, including multi-year tech convergence, seller experience globalization, Storage Optimization led to AWS cost reduction by 80%, and supply chain inbound network forecasting optimization led to 85% increased time to market
  • Collaborated with global stakeholders (12+ Product Lead from US, EU, IN and tech leadership in US and India) and partnered with 15 teams across Amazon to deliver 7 multi-year initiatives
  • Managed Amazon Black Friday Peak activities across 9 teams, ensuring seamless execution through risk mitigation and collaboration with 40+ upstream/downstream teams
  • Defined a 2-year roadmap for Team on fraud detection and cost optimization in collaboration with the product and operation team
  • Improved leadership engagement by presenting 12 comprehensive tech review documents quarterly to Director and VP levels
  • Supervised team to design innovative solutions, including a chat-bot to reduce seller contacts by 30%, an audit DB to track returns events, and a seller abuse engine for detecting and reducing potentially fraudulent activity by 70%
  • Created mechanisms such as Onboarding Wiki to fast-track onboarding for 11 new hires, ownership-based model for improved operational excellence (0 noncompliance risks 6 months in a row) of the system maintenance

Software Dev Engineer, Technology Manager

Cognizant (Wells Fargo as Client for 10 years) / Capgemini
09.2004 - 06.2021
  • Worked as Software Dev engineer, and Technology Manager for 16 years across a range of technologies including .NET, SQL Server, Oracle, Angular, AZURE, and AWS to deliver
  • Led multiple digital transformation programs, including the migration of legacy web applications to SPA and cloud-based microservices for bank's financial advisors facing services
  • Directed a 50+ member team of tech managers and engineers at Cognizant, achieving the best customer satisfaction survey results in the Wealth and Financial Services department
  • Won Innovation of the Year 2017 for a self-developed product that was adopted by clients
  • Developed a wealth management app for Wells Fargo, which achieved top rankings in J.D
  • Power's 2019 Wealth Management Mobile App Satisfaction Study
  • Improved client and stakeholders' relationship (+30% improved client satisfaction score) by collaboration with top banking clients such as Wells Fargo and hospitality clients including Wyndham Vacation Ownership

Education

Program Management -

Stanford University, USA
01.2013

Corporate-PGDBA -

Symbiosis Distance Learning, India
10.2010

Bachelor of Tech -

Kalyani University, India
06.2004

Skills

  • Strategic leadership, Roadmap creation
  • Program Management, Stakeholder management
  • Team building, Talent retention
  • Cloud Technologies ( AWS, Azure )
  • Java, C#, Python
  • Web development ( Angular, React )
  • Microservices
  • Machine Learning
  • Operational Excellence
  • Online Retail, Ad ingestion, Asset and Wealth Management
  • Technical design review

Accomplishments

  • Delivered 80% AWS cost savings and improved time-to-market by 85% for warehouse ML predictions through innovative solutions.
  • Led the execution of Amazon's Seller Globalization Program, enabling $500MM in revenue while scaling operations to handle 2,000K+ transactions per second contributing to YoY Revenue growth ( $45B / annum).
  • Ranked in the top 10% for managerial effectiveness directing a diverse team of engineers and managers across the globe.
  • Developed a wealth management app for a leading US bank, recognized as the top-ranked app in J.D. Power's 2019 Satisfaction Study.
  • Designed mechanisms, including a chatbot (30% reduction in seller contacts) and an abuse engine (70% fraud reduction), to optimize operations and improve security.
  • Consistently rated as a top-tier performer at Amazon year-on-year.

Certification

  • AWS Solutions Architect
  • Azure Fundamentals
  • AWS Cloud Practitioner
  • Product Management
  • Financial Markets
  • SAFe Agilist
  • Certified Scrum Master (CSM)
  • MCTS

Timeline

Software Development Manager - Amazon
06.2021 - Current
Software Dev Engineer, Technology Manager - Cognizant (Wells Fargo as Client for 10 years) / Capgemini
09.2004 - 06.2021
Stanford University - Program Management,
Symbiosis Distance Learning - Corporate-PGDBA,
Kalyani University - Bachelor of Tech,
TAPOBRATA CHATTERJEE