Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
TA'QUAELA NAQUE Smith,AAS

TA'QUAELA NAQUE Smith,AAS

Lewisville,NC

Summary

Highly motivated college graduate seeking a position in medical billing and coding with a thriving healthcare organization. I am proficient with ICD-10 coding, billing processes, and problem-solving. I am dedicated to increasing the efficiency and growth of the organization while expanding my skill set and continuing to develop professionally.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

Shoe Depot
12.2021 - 06.2022
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Conducted regular sales floor maintenance, ensuring cleanliness and safety compliance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed inventory levels, ensuring stock availability and organization.
  • Answered 10-20 customer questions about sizing, accessories, and merchandise care.

Food Service Worker

K & W Cafeteria
09.2018 - 11.2020
  • Maintained cleanliness of kitchen and dining areas, adhering to sanitation standards.
  • Monitored food quality and presentation, making adjustments as necessary for customer satisfaction.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Collaborated with team members to streamline food preparation processes.

Dietary Specialist

Novant Health Menu Unit
07.2016 - 08.2018
  • Help patients understand their menu options and ensure their selections adhere to any nutritional restrictions or requirements.
  • Accurately manage meal tickets and assemble patient food trays according to the specific orders.
  • Deliver meals to patient rooms on assigned units and collect trays after mealtimes.
  • Collaborate with dietitians and the culinary team to manage alternatives for patients with special requirements, such as allergies, cultural preferences, or liquid diets.
  • Perform cleaning duties for food service areas, equipment, and utensils according to department and food safety policies.
  • Follow Hazard Analysis Critical Control Point (HACCP) guidelines for handling food and cleaning workstations.
  • Adhere to all department and facility infection control policies and procedures.

Receptionist|Housekeeper

Willow Valley Nursing and Rehabilitation Center
04.2014 - 06.2016
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Answered 10-20 multi-line phone system, directing calls to appropriate departments promptly.
  • Maintained organized filing systems for client records and office documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Dusting surfaces, vacuuming, sweeping, and mopping floors.
  • Cleaning and sanitizing bathrooms, kitchens, and other areas with appropriate cleaning supplies.
  • Making beds, changing linens, and ensuring rooms are tidy and well-organized.
  • Collecting and properly disposing of trash and recycling.
  • Replenishing cleaning supplies and ensuring housekeeping equipment is in good working order.
  • Notifying managers or homeowners of any necessary repairs or maintenance issues.

Education

High School Diploma -

Mt. Tabor High School
Winston-Salem, NC
06.2012

Associate of Applied Science -

Forsyth Technical Community College
Winston-Salem, NC
05.2022

Associate of Applied Science - Medical Informatics

Forsyth Technical Community College
Winston-Salem, NC
05-2022

Associate of Applied Science - Health Care Management

Winston-Salem State University
Winston-Salem, NC
05-2026

Skills

  • Medical Billing and Coding
  • CPT coding Proficiency
  • Verbal and Written communication
  • Administrative Support
  • Time Management
  • ICD-10 Proficiency
  • Problem-solving skills
  • Customer and client relations
  • Teamwork and collaboration
  • Multi-tasking strength
  • Time Management
  • Cash Handling

Certification

Medical Office Administration / Outpatient coding

Forsyth Community College, Winston-Salem, NC

Languages

Spanish
Elementary
English
Full Professional

Timeline

Sales Associate

Shoe Depot
12.2021 - 06.2022

Food Service Worker

K & W Cafeteria
09.2018 - 11.2020

Dietary Specialist

Novant Health Menu Unit
07.2016 - 08.2018

Receptionist|Housekeeper

Willow Valley Nursing and Rehabilitation Center
04.2014 - 06.2016

High School Diploma -

Mt. Tabor High School

Associate of Applied Science -

Forsyth Technical Community College

Associate of Applied Science - Medical Informatics

Forsyth Technical Community College

Associate of Applied Science - Health Care Management

Winston-Salem State University

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TA'QUAELA NAQUE Smith,AAS
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