
Motivated and dependable college student pursuing a Bachelor of Arts in Psychological Sciences at UConn with experience in psychology research, healthcare administration, and customer service. Strong communication, organizational, and interpersonal skills with a proven ability to build positive relationships, work effectively in fast-paced environments, and provide exceptional service to clients, patients, and residents.
I Provided attentive dining service to senior residents in a professional and compassionate manner. Took meal orders, served food and beverages, and ensured residents received meals according to their dietary needs and preferences. Assisted residents with menu selections, answered questions about meal options, and maintained a friendly and welcoming dining environment. Set up and cleaned dining areas before and after meal service, including sanitizing tables and workstations. Collaborated with kitchen staff to ensure accurate and timely meal delivery. Monitored resident satisfaction, addressed concerns promptly, and followed all health, safety, and sanitation standards. Helped maintain a clean, organized, and efficient dining room while providing excellent customer service to residents and guests.
Provided professional and friendly customer service by welcoming patients, answering phone calls, and assisting with scheduling appointments. Managed patient check-ins and check-outs while maintaining accurate records and ensuring all information was up to date. Assisted patients with questions regarding appointments, insurance, and office procedures, helping create a positive and comfortable experience. Maintained organized patient files, handled administrative tasks, and supported the dental team with daily office operations. Demonstrated strong communication, multitasking, and problem-solving skills while ensuring the front office remained efficient, organized, and welcoming for patients and visitors.