Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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Taquanda Sims

Memphis,TN

Summary

Committed and hardworking professional with a proven track record in processing transactions and providing exceptional customer service. Dedicated to delivering positive customer experiences that foster loyalty and drive repeat business. Demonstrated ability to thrive in fast-paced production environments, consistently delivering high-quality work. Results-oriented team player with a strong work ethic, seeking opportunities to contribute to the success of a dynamic organization.

Overview

9
9
years of professional experience

Work History

Housekeeper/Laundry/Porter/Cook

LaQuinta
05.2019 - 07.2019
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Cashier/Cook

Wendy’s
11.2013 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Assembly line/Machine operator

Schulze & Burch
11.2012 - 07.2015


  • Optimized resource allocation by cross-training in multiple areas, providing flexibility in staffing when needed.
  • Achieved consistent on-time delivery of products by ensuring timely completion of assigned tasks according to production schedules.
  • Enhanced workplace safety by strictly adhering to company policies and procedures during machine operation.
  • Assisted in training new employees on proper machine operation techniques, fostering a skilled workforce.
  • Fostered a positive work environment through effective communication and collaboration with colleagues, boosting overall team morale.

Cook/Waitress

Larry’s Pizza
11.2011 - 05.2012


  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Manager

Popeyes
03.2010 - 08.2010


  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

High School Diploma -

Olive Harvey College
Chicago, IL
01.1997

Skills

  • Housekeeping
  • Staff Training and Development
  • Cash Handling
  • Staff Management
  • Cleaning and organizing abilities
  • Customer Service
  • Team Leadership

Leadership Experience

Manager at Popeyes, 03/01/10 - 08/01/10, Previous positions include shift leader, Expo, Kitchen leader for various fast food restaurants

Timeline

Housekeeper/Laundry/Porter/Cook

LaQuinta
05.2019 - 07.2019

Cashier/Cook

Wendy’s
11.2013 - 08.2017

Assembly line/Machine operator

Schulze & Burch
11.2012 - 07.2015

Cook/Waitress

Larry’s Pizza
11.2011 - 05.2012

Manager

Popeyes
03.2010 - 08.2010

High School Diploma -

Olive Harvey College

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Taquanda Sims