Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taquize Barbary

Louisville

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Customer Care Representative

Synchrony Lab
04.2023 - Current
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to Facilities needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions relating to lab results.
  • Navigated multiple computer systems and applications to find information.
  • Actively participated in weekly team meetings, discussing challenges faced as well as solutions implemented towards improving overall departmental performance.
  • Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
  • Fax-Email results and requested documents
  • Schedule appointments for lab draw.

Mailroom Assistant

Healthcare First
07.2022 - 04.2023
  • Received, sorted, and distributed incoming mail.
  • Maintained a clean and safe work environment by adhering to proper safety guidelines, preventing any workplace accidents or injuries.
  • Contributed to team success by consistently meeting or exceeding daily productivity goals for mail handling tasks.
  • Supported departmental objectives with cross-training in various roles within the mailroom environment.

Mail Processing Clerk

USPS
03.2021 - 02.2022
  • Used automated mail processing equipment to sort and collate mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Set up automated mail-processing systems to maintain smooth sorting operations.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.

Resident Assistant

DORHS
12.2014 - 06.2017
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.

CNA

P.A. Peterson
11.2009 - 09.2011
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

Certification - Professional Medical Coding

MedCerts
Livonia, MI
06.2024

High School Diploma -

Jefferson High School
Rockford, IL
05.2008

Skills

  • Customer Service
  • Inbound Customer Service
  • Data Entry
  • Call center experience
  • Order Processing
  • Appointment Scheduling

Timeline

Customer Care Representative

Synchrony Lab
04.2023 - Current

Mailroom Assistant

Healthcare First
07.2022 - 04.2023

Mail Processing Clerk

USPS
03.2021 - 02.2022

Resident Assistant

DORHS
12.2014 - 06.2017

CNA

P.A. Peterson
11.2009 - 09.2011

Certification - Professional Medical Coding

MedCerts

High School Diploma -

Jefferson High School

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Taquize Barbary