TaQwinda A. Robinson
Jacksonville,FL
Summary
Utilized strong interpersonal skills and proactive approach to inspire and motivate team members towards achieving shared goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
WH Lead Now WH Supervisor
Veho
10.2024 - Current
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members to enhance performance and efficiency.
- Streamlined workflows, resulting in improved processing times and reduced errors.
- Implemented best practices for inventory management to optimize supply chain processes.
- Analyzed operational data to identify trends and support decision-making initiatives.
- Led cross-functional teams in executing strategic projects for operational improvement.
- Developed training programs focused on safety protocols and operational excellence.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Distribution supervisor
KOGG (JUV)
10.2020 - 2021
- Supervised daily distribution operations, ensuring timely and efficient order fulfillment.
- Implemented process improvements to enhance workflow efficiency and reduce operational delays.
- Trained and mentored staff on best practices for inventory management and safety protocols.
- Coordinated with cross-functional teams to optimize supply chain logistics and reduce costs.
- Monitored performance metrics to identify trends and drive continuous improvement initiatives.
- Fostered a culture of safety compliance among team members, reducing workplace incidents significantly.
- Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
- Reduced order processing time with streamlined packing and shipping methods.
- Managed a team of warehouse employees, ensuring proper training and adherence to safety protocols.
- Conducted performance evaluations for direct reports, offering constructive feedback and opportunities for growth.
- Created a safe working environment for all team members through consistent enforcement of safety rules and guidelines.
- Overcame challenging deadlines by prioritizing tasks effectively during peak seasons or unexpected surge in demand.
Distribution Supervisor
Revlon
07.2014 - 03.2020
- Managed a team of 5 distribution coordinators, 7 Auditors and 35 union associates to deliver operation targets
- Increased inventory accuracy by 15% by creating and implementing inventory audit processes
- Reduced shipping errors to zero by implementing more efficient loading procedures
- Increased productivity by 10% by leveraging PROREP; a software used to track associate’s performance
- Led team to deliver 2700 days without safety lost time accidents
- Created and implemented employee rewards and recognition program which increased morale and retention
- Established and implemented more user-friendly training techniques that increased junior personnel understanding of operational procedures and decreased picking errors by 20%
- Supervised shipment flow to ensure a 98% on time cargo delivery
Problems team specialist
Fanatics Warehouse
10.2013 - 04.2014
- Corrected problems with company shipping orders.
- Selected company items to be distributed
- Arranged/sorted company orders
- Directly trained 20+ new employees
- Resolved orders for company shipm
Assistant manager
Dollar General
05.2013 - 09.2013
- Open and close the store
- Handling money/ bank drops
- Handling important office/store paper work
- Manager of the hiring/firing team
- Trained an lead on a crew of 11 employees
Food Service Associate
UF/Shands Medical Center
10.2008 - 02.2013
- Provide direct customer service to inpatient clients
- Professionally maintain excellent customer relations and customer rapport
- Diplomatically resolved customer complaints on as-needed basis
- Developed innate ability to work in a fast-paced atmosphere
Manager
Krystal's Restaurant
06.2006 - 08.2008
- Plan, direct, or coordinate activities of service crew
- Motivated and supervised 8+ employees on daily basis
- Delegated responsibilities to employees to meet company's expectations
- Played a key role during numerous inspections covering personnel, administration, and training
Education
High School Diploma - undefined
Andrew Jackson High School
Jacksonville, Florida05.2007
Skills
- Drug Free
- Proven work ethic
- Experienced and trained to work in a diverse atmosphere
- Able to adapt to change and manage multiple tasking with ease
- Reliable team player
Certification
Forklift certification
Safety Certification
Top region of the company
OSHA certification
Logistics certification
HONORS/AWARDS
(175) Customer Service Key Awards - UF/Shands Medical Center, (2) Best Store Manager Awards - Krystal's Restaurant, (1) Outstanding Manager Award - Krystal's Restaurant, Rewarded 2700 days without lost time accident -REVLON
Timeline
WH Lead Now WH Supervisor
Veho
10.2024 - Current
Distribution supervisor
KOGG (JUV)
10.2020 - 2021
Distribution Supervisor
Revlon
07.2014 - 03.2020
Problems team specialist
Fanatics Warehouse
10.2013 - 04.2014
Assistant manager
Dollar General
05.2013 - 09.2013
Food Service Associate
UF/Shands Medical Center
10.2008 - 02.2013
Manager
Krystal's Restaurant
06.2006 - 08.2008
High School Diploma - undefined
Andrew Jackson High School